Hybrid Operations Analyst - Process & Analytics

NW Natural; Portland (OR); Hybrid; USD 98.000 - 140.000; Vollzeit

Benefits dieser Stelle

Health insurance

401K match

Tuition reimbursement

Paid holidays

Diversity program

Zusammenfassung

NW Natural seeks an Operations Business Analyst (Level 2 or 3) in Portland, OR. The role leads business analysis, partners with IT and operations, and enables solution delivery for field/work systems with hybrid onsite/remote flexibility.

Responsibilities include requirements elicitation, process improvement, testing coordination, and stakeholder collaboration to enhance operations, customer experience and safety. Base salary and incentive details are provided.

Qualifikationen

• Bachelor's degree in business or equivalent combination of education and field experience.
• 3–5 years in operations, information systems, or mobile user experience.
• Experience supporting mobile applications used for field operations.

Aufgaben

• Elicit, analyze, and document business requirements with stakeholders.
• Translate business needs into practical system solutions and workflows.
• Support testing, releases, and post-release validation.

Kenntnisse

Analytical thinking

Root cause analysis

Communication skills

Cross-functional collaboration

Requirements gathering

Ausbildung

Bachelor's degree in business or equivalent

Jobbeschreibung

NW Natural seeks an Operations Business Analyst (Level 2 or 3) in Portland, OR. The role leads business analysis, partners with IT and operations, and enables solution delivery for field/work systems with hybrid onsite/remote flexibility.

Responsibilities include requirements elicitation, process improvement, testing coordination, and stakeholder collaboration to enhance operations, customer experience and safety. Base salary and incentive details are provided.