Hybrid NYC E‑Commerce Ops & Merchandising Specialist

M.M.LaFleur; New York (NY); Hybrid; USD 66,000 - 72,000; Full time

Job summary

M.M. LaFleur in New York City is seeking a detail-oriented E-Commerce Associate to support day-to-day operations across our online store.

This hybrid role focuses on precision, content maintenance on Shopify, and optimizing workflows with AI tools. You will team with marketing, merchandising, and creative to execute product updates, manage promotions, and coordinate photoshoots, while keeping multiple workstreams organized and on schedule.

Qualifications

• 2-3 years of experience in e-commerce, digital operations, or a related field.
• Hands-on experience with Shopify (Shopify Plus a plus).
• Exceptional attention to detail — you catch what others miss.
• Strong task management skills; you keep multiple workstreams organized and moving.
• Comfort with using AI tools (e.g., ChatGPT/Claude) to improve efficiency.
• A proactive, ownership-oriented mindset and strong communication skills.
• Ability to work in-office on a hybrid basis in NYC.

Responsibilities

• Support daily site operations, merchandising updates, and content maintenance across the Shopify platform.
• Execute product uploads, pricing updates, and inventory changes with a high degree of accuracy.
• Assist with QA across the site, catching errors before they reach customers.
• Manage recurring tasks tied to promotions, launches, and seasonal campaigns.
• Partner with cross-functional teams to ensure e-commerce initiatives are executed on time.
• Identify opportunities to use AI tools to streamline repetitive tasks, improve reporting, or speed up workflows.
• Monitor site performance and flag issues or inconsistencies proactively.
• Assist with coordinating and executing product photoshoots, including prepping samples and tracking shot lists.

Skills

E-commerce

Shopify

Attention to detail

Task management

AI tools

Hybrid NYC

Communication

Tools

Shopify Plus

Job description

M.M. LaFleur in New York City is seeking a detail-oriented E-Commerce Associate to support day-to-day operations across our online store.

This hybrid role focuses on precision, content maintenance on Shopify, and optimizing workflows with AI tools. You will team with marketing, merchandising, and creative to execute product updates, manage promotions, and coordinate photoshoots, while keeping multiple workstreams organized and on schedule.