Hybrid Member Services Analyst - Data & Compliance

WORKER; San Francisco (CA); Hybrid; USD 54,000 - 72,000; Full time

Benefits offered by this job

Hybrid work environment (40% onsite 60

Medical, dental and vision benefits

Competitive PTO program

Wellness benefits

401K and pension plan

Social activities

Job summary

WCIRB California, a historic nonprofit association, is seeking an Associate Member Services Analyst in San Francisco. This full-time professional role focuses on ensuring accuracy of workers’ compensation policy and loss data, and timely publication of experience modifications for California employers.

The hybrid position blends office work with remote tasks. The role requires a high school diploma with preferred bachelor’s degree or equivalent experience, strong analytical and communication

Qualifications

• Analytical, clear communication and interpersonal abilities are essential.
• Time management and ability to meet deadlines in a collaborative environment.
• Experience interacting with customers or members is preferred.

Responsibilities

• Complete a training program with coaching from teammates.
• Review and verify data for accuracy and compliance with reporting standards.
• Provide coaching and guidance to data reporters to resolve issues.
• Collaborate with team members and stakeholders to resolve data reporting problems.
• Assist in ownership determinations and ensure proper application of experience modifications.

Skills

Analytical skills

Communication skills

Interpersonal skills

Time management

Customer-facing experience

Education

High school diploma

Bachelor's degree or equivalent

Job description

WCIRB California, a historic nonprofit association, is seeking an Associate Member Services Analyst in San Francisco. This full-time professional role focuses on ensuring accuracy of workers’ compensation policy and loss data, and timely publication of experience modifications for California employers.

The hybrid position blends office work with remote tasks. The role requires a high school diploma with preferred bachelor’s degree or equivalent experience, strong analytical and communication