Hybrid Medical Assistant & Front Desk Specialist

Community Quick Care Llc

Nashville (TN)

On-site

USD 21,000 - 30,000

Full time

14 days+

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Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Paid time off

Employee discounts

Job summary

Community Quick Care in La Vergne, Tennessee, seeks a dependable Medical Assistant / Medical Receptionist to work in both front office and clinical areas. The role blends patient check-in, appointment coordination, basic clinical tasks, and supportive duties to maintain smooth patient flow.

Ideal candidates are quick learners, calm under pressure, and comfortable working with diverse teams in a fast-paced environment.

Qualifications

High school diploma or equivalent required.
Medical assistant training, certification, or relevant clinical experience preferred.
Experience in primary/urgent care, walk-in clinic, or similar medical setting preferred.
Experience with electronic health records and medical-office software preferred.
Knowledge of medical terminology, insurance verification, and patient registration preferred.
Current CPR/BLS certification preferred or willingness to obtain it.
Phlebotomy experience is a plus.
Bilingual English/Spanish ability is a plus.
Must be comfortable working in both front-office and clinical roles.

Responsibilities

Greet patients professionally and create a welcoming experience.
Check patients in and out accurately and efficiently.
Answer incoming telephone calls and respond to patient questions.
Schedule, confirm, and reschedule appointments.
Register new patients and update demographic information.
Verify insurance eligibility and benefits.
Collect copayments, deductibles, balances, and self-pay charges.
Scan and upload identification cards, insurance cards, and medical documents.
Obtain completed patient forms and required signatures.
Maintain accurate information in the electronic health record.
Communicate patient messages to providers and clinical staff.
Assist with medical-record requests, referrals, and administrative tasks.
Protect patient privacy and HIPAA compliance.
Bring patients to examination rooms and prepare them for visits.
Obtain and document vital signs, weight, height, medical history, medications, and reason for visit.
Assist providers during examinations and procedures.
Perform point-of-care testing as trained and authorized (strep, flu, COVID-19, pregnancy, glucose, A1C, etc.).
Collect and prepare laboratory specimens.
Administer injections and medications when trained and directed by a provider.
Perform EKGs, spirometry, hearing tests, pulse oximetry, and other clinical procedures.
Assist with physical examinations (school, sports, DOT-related visits).
Prepare examination rooms and restock clinical supplies.
Clean and disinfect examination rooms and equipment between patients.
Follow infection-control, safety, and OSHA procedures.
Track laboratory orders and assist with communicating results.
Document clinical information accurately in the EHR.
Help providers maintain timely patient flow.
Perform other clinical and administrative duties as assigned.