Hybrid Manager, Patient & Provider Relations

The-Assistance-Fund-In; Orlando (FL); Híbrido; USD 80.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with employer match

Medical, dental, vision, and life保险

Paid time off

Wellness Day

Volunteer Days

17 paid holidays

Descripción de la vacante

The Assistance Fund (TAF) is seeking a Manager, Patient and Provider Relations in Orlando to ensure seamless communication among providers, patients, and internal teams. You will oversee the Provider Relations and Portal Support teams, drive education, and improve access to medications while ensuring compliance and service quality.

This hybrid role requires onsite presence in Orlando two days per week and offers a salary range of $80,000 to $90,000 annually, plus eligibility for an annual bonus

Formación

• Bachelor’s degree or equivalent work experience.
• Minimum 5 years in a specialty pharmacy, managed care, or patient access environment.
• Minimum 3 years in a leadership or supervisory role.
• Experience with Medicare, commercial plans, and patient assistance programs.
• Knowledge of specialty pharmacy operations and payer policies.

Responsabilidades

• Serve as a key operational liaison between providers, patients, pharmacies, and internal teams.
• Build and maintain a provider network and strengthen collaboration with stakeholders.
• Lead provider education and outreach through webinars and sessions.
• Manage escalations related to reimbursements, portal overrides, and payments.
• Oversee daily workflow of the provider and patient relations team.

Conocimientos

Leadership experience

Medicare knowledge

Salesforce experience

Reimbursement processing

Multi-tasking

Educación

Bachelor’s degree or equivalent work experience

Herramientas

Salesforce

Descripción del empleo

The Assistance Fund (TAF) is seeking a Manager, Patient and Provider Relations in Orlando to ensure seamless communication among providers, patients, and internal teams. You will oversee the Provider Relations and Portal Support teams, drive education, and improve access to medications while ensuring compliance and service quality.

This hybrid role requires onsite presence in Orlando two days per week and offers a salary range of $80,000 to $90,000 annually, plus eligibility for an annual bonus