Hybrid Manager, Digital Content & Experience

Harvard University; Massachusetts; Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance and reimbursement

Parental leave

Retirement plans

Wellbeing resources

Commuter benefits

Job summary

Harvard University’s Faculty of Arts and Sciences seeks a Manager, Digital Content to oversee content across FAS digital platforms. You will shape content strategy, ensure accessibility, and improve user experience, collaborating with Marketing, IT, and external partners.

The role emphasizes editorial leadership, CMS management (Drupal), and data-driven storytelling to support Dean initiatives. Hybrid on-campus schedule in Cambridge, MA is required.

Qualifications

• Bachelor's degree required with at least 5 years of digital content experience.
• Strong editorial judgment and ability to manage multi-channel content.
• Experience with web analytics, accessibility standards, and CMS tooling.

Responsibilities

• Write, edit, and produce digital content for FAS flagship website and hubs.
• Advise on content structure, navigation, and information architecture.
• Monitor analytics and improve content performance and user experience.
• Coordinate with IT, vendors, and cross-functional teams on CMS issues.
• Ensure accessibility compliance (WCAG 2.1 AA) across platforms.

Skills

Editorial judgment

Digital content strategy

User experience (UX)

Analytics and measurment

Communication

Education

Bachelor's degree

Tools

Drupal CMS

HTML

Microsoft Office

Job description

Harvard University’s Faculty of Arts and Sciences seeks a Manager, Digital Content to oversee content across FAS digital platforms. You will shape content strategy, ensure accessibility, and improve user experience, collaborating with Marketing, IT, and external partners.

The role emphasizes editorial leadership, CMS management (Drupal), and data-driven storytelling to support Dean initiatives. Hybrid on-campus schedule in Cambridge, MA is required.