Hybrid Maintenance Technician / Houseman

Fairfield Inn - Aurora; Aurora (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

Fairfield Inn - Aurora is seeking a proactive hotel maintenance associate to address guest requests, perform routine repairs, and keep public areas and back-of-house spaces clean and organized. You will contribute to safe, guest-ready environments across rooms, lobbies, and exterior spaces.

The role requires physical stamina, ability to work flexible shifts including weekends, and collaboration with Front Desk, Housekeeping, and other teams to ensure smooth operations.

Qualifications

• Ability to handle multiple tasks in a fast-paced hotel environment.
• Ability to work independently and exercise sound judgment.
• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Basic knowledge of plumbing, electrical, painting, carpentry, and preventive maintenance.
• Ability to lift up to 50 pounds and perform physical tasks.
• Flexibility to work various shifts including weekends and emergencies.
• Prior hotel maintenance or related experience preferred.

Responsibilities

• Respond to guest requests and maintenance issues promptly.
• Perform preventative maintenance and basic repairs in rooms and public areas.
• Maintain cleanliness and organization of all public spaces.
• Assist with room inspections and guest room readiness.
• Support operations by delivering requests and amenities.
• Maintain pool, spa, and exterior areas per standards and regulations.
• Set up furniture and equipment for meetings and events.
• Collaborate with Front Desk, Housekeeping, Maintenance, and others.

Skills

Multitasking

Customer service

Interpersonal communication

Organizational skills

General maintenance knowledge

Tool operation

Physical stamina

Team collaboration

Tools

Hand tools

Power tools

Cleaning equipment

Maintenance equipment

Job description

Essential Duties and Responsibilities

• Responds to guest requests, reported work orders, and maintenance issues in a timely and professional manner.
• Performs preventative maintenance and basic repairs throughout guest rooms, public spaces, meeting areas, back-of-house areas, and hotel equipment.
• Maintains cleanliness, appearance, and organization of all public areas, including the lobby, entrances, hallways, stairwells, elevators, restrooms, and exterior spaces.
• Assists with room inspections and prepares guest rooms for arrival by addressing maintenance concerns, moving furniture, and ensuring quality standards are met.
• Supports housekeeping operations by delivering guest requests and amenities, transporting linens, removing trash, and assisting with room turnover as needed.
• Assists with maintaining the pool and spa areas in accordance with company standards, brand requirements, and applicable state and local regulations.
• Maintains the exterior appearance of the property, including parking lots, sidewalks, landscaping, snow removal, and litter pickup.
• Sets up, moves, and stores furniture, equipment, and supplies for meetings, events, and operational needs.
• Ensures all maintenance shops, storage rooms, equipment areas, and housekeeping closets remain clean, organized, secure, and compliant with safety standards.
• Operates hand tools, power tools, cleaning equipment, and maintenance equipment safely and effectively.
• Maintains a basic working knowledge of fire and life safety systems, HVAC equipment, refrigeration systems, pool equipment, and elevator operations.
• Assists with inventory control and the organization of maintenance, housekeeping, and operational supplies.
• Provides exceptional guest service by interacting professionally with guests and addressing requests promptly.
• Works collaboratively with Front Desk, Housekeeping, Maintenance, and other departments to ensure efficient hotel operations.
• Performs additional duties and responsibilities as assigned by management.

Requirements

Qualifications

• Ability to handle multiple tasks and changing priorities in a fast-paced hotel environment while maintaining professionalism and a positive attitude.
• Ability to perform work-related duties independently and exercise sound judgment when addressing guest service, housekeeping, and maintenance concerns.
• Strong interpersonal, customer service, and communication skills with the ability to interact effectively with guests, team members, and vendors.
• Strong organizational skills, attention to detail, and ability to prioritize daily assignments.
• Basic knowledge of general maintenance, including plumbing, electrical, painting, carpentry, and preventative maintenance practices preferred.
• Ability to safely operate hand tools, power tools, cleaning equipment, and other job-related equipment.
• Ability to lift, carry, push, and pull up to 50 pounds and perform physical tasks including standing, walking, bending, kneeling, climbing ladders, and working both indoors and outdoors.
• Flexibility to work a variety of shifts, including weekends, holidays, and emergency call-in situations as needed.
• Previous hotel maintenance, houseman, public area attendant, janitorial, facilities, or related experience preferred.
• Certified Pool Operator (CPO) certification preferred, or ability to obtain certification within a designated timeframe.
• Commitment to maintaining a clean, safe, and guest-ready environment throughout all areas of the hotel.
• Ability to work collaboratively across departments to support overall hotel operations and guest satisfaction.