Hybrid Legal Collections Specialist

CFS; Stow (OH); Hybrid; USD 55,000 - 65,000; Full time

Job summary

CFS is seeking an experienced Legal Collections Specialist to manage a portfolio of client accounts, pursuing timely payments while upholding professional relationships. The role begins onsite for 90 days and then transitions to a hybrid schedule with one day per week remote.

Salary range is $55,000–$65,000 annually. The position requires familiarity with legal billing processes and strong communication and negotiation skills to resolve disputes and ensure compliant billing practices.

Qualifications

• Law-firm collections experience required.
• Proficiency with Aderant or 3E billing software.
• Strong understanding of legal billing processes, invoice structures, and client guidelines.
• Excellent communication and negotiation skills.
• High attention to detail and accuracy in recordkeeping.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Professional, discreet, and able to handle sensitive financial information.

Responsibilities

• Manage a portfolio of client accounts and follow up on outstanding receivables
• Contact clients regarding past-due invoices through phone, email, and written communication
• Review account histories, billing adjustments, and payment patterns to determine collection strategies
• Collaborate with attorneys, billing staff, and practice groups to resolve billing disputes or delays
• Prepare aging reports, status updates, and collection summaries for management
• Recommend accounts for escalation, payment plans, or write-offs when appropriate
• Ensure compliance with firm policies and client-specific billing requirement
• Build and maintain positive, professional relationships with clients and internal stakeholders

Skills

Collections experience in a law firm

Communication & negotiation skills

Attention to detail in recordkeeping

Ability to manage multiple priorities

Professional and discreet handling of敏

Tools

Aderant

3E billing software

Job description

CFS is seeking an experienced Legal Collections Specialist to manage a portfolio of client accounts, pursuing timely payments while upholding professional relationships. The role begins onsite for 90 days and then transitions to a hybrid schedule with one day per week remote.

Salary range is $55,000–$65,000 annually. The position requires familiarity with legal billing processes and strong communication and negotiation skills to resolve disputes and ensure compliant billing practices.