Hybrid Insurance Services Operations Coordinator

Michigan Farm Bureau; Lansing (MI); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Job summary

Michigan Farm Bureau is seeking an Agency Services Support Coordinator to provide operational and administrative support for Agency Services programs. The role coordinates processes, maintains documentation, and ensures smooth execution of initiatives while acting as a central resource for internal departments and agents.

Based in Lansing, MI, this hybrid position combines remote work with occasional days in the Farm Bureau Home Office.

Qualifications

• Bachelor's degree required or equivalent experience.
• 3–5 years of relevant experience required.
• Experience with Microsoft Office Professional Suite required.
• Willingness to pursue continuing job-related training and education required.
• Designations in AINS, CIC, API, or AU required, or actively being pursued.
• P/C license with the state of Michigan required.

Responsibilities

• Coordinate operational processes across Agency Services and multiple offices.
• Maintain internal systems and documentation; support onboarding and transitions.
• Coordinate agent office relocations, equipment installations, and vendor services.
• Process invoices, allocate expense codes, coordinate approvals, and submit orders and payments for operating expenses.
• Coordinate daily administrative tasks and communications between Agency Services, departments, and agents.

Skills

Administrative coordination

Vendor management

Communication skills

Onboarding support

Hybrid work adaptability

Education

Bachelor's degree in insurance, business, finance or management

P/C license (Michigan)

Tools

Microsoft Office Suite

AINS

CIC

API

AU

Job description

Michigan Farm Bureau is seeking an Agency Services Support Coordinator to provide operational and administrative support for Agency Services programs. The role coordinates processes, maintains documentation, and ensures smooth execution of initiatives while acting as a central resource for internal departments and agents.

Based in Lansing, MI, this hybrid position combines remote work with occasional days in the Farm Bureau Home Office.