Hybrid Inside Sales & Warehouse Associate - PTO & Benefits

Singer Industrial; Glen Burnie (MD); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Short-Term Disability

401(k) with company match

Paid Holidays and PTO

Training and development opportunities

Job summary

RW Connection in Glen Burnie, MD seeks an Inside Sales & Warehouse Associate to join our team. The role combines customer service, counter sales, and hands-on warehouse fulfillment across multiple daily tasks.

You will handle quotes, orders, inventory, and branch support, ensuring accurate records and timely communication with customers and internal teams. Benefits and training opportunities accompany this position.

Qualifications

• High school diploma or GED.
• Experience in customer service, inside sales, counter sales, warehouse operations.
• Strong communication, reliable follow-through, attention to detail, and a professional, service-minded approach.
• Comfort using computers and the ability to learn order-entry, inventory, email, and other business systems.
• Mechanical aptitude or genuine interest in learning industrial products, applications, tools, and equipment.
• Ability to work independently, ask for help when needed, and contribute proactively to a small team.
• Commitment to attendance, punctuality, safety, and company procedures.

Responsibilities

• Provide customer service, inside sales, and counter sales support to walk-in customers and inquiries.
• Prepare accurate quotes, enter sales orders, check pricing and lead times.
• Process counter transactions and payments per procedures and follow up on quotes and orders.
• Maintain accurate customer, order, and transaction records in company systems.
• Support warehouse fulfillment, inventory, and branch operations with attention to safety and efficiency.
• Assist with basic hose assembly or product preparation after training and demonstrate competency.

Skills

Customer service

Inside sales

Counter sales

Warehouse operations

Order fulfillment

Inventory control

Communication

Attention to detail

Education

High school diploma or GED

Job description

RW Connection in Glen Burnie, MD seeks an Inside Sales & Warehouse Associate to join our team. The role combines customer service, counter sales, and hands-on warehouse fulfillment across multiple daily tasks.

You will handle quotes, orders, inventory, and branch support, ensuring accurate records and timely communication with customers and internal teams. Benefits and training opportunities accompany this position.