Hybrid Innovation & Operations Lead | Process Excellence

UMass Boston; Westborough (MA); Hybrid; USD 100,000 - 135,000; Full time

Job summary

UMass President’s Office in Westborough, MA, seeks a Manager of Innovation and Operations to lead the project management team and drive process improvements aligned with strategic priorities. You will collaborate with department heads, business analysts, and IT staff to streamline workflows, optimize eProcurement features, and deliver cross-functional solutions across campus.

Hybrid work and a competitive salary are offered.

Qualifications

• Bachelor’s degree or equivalent with strong analytical and leadership skills.
• 10+ years of management or accounting experience.
• Ability to handle multiple priorities and meet deadlines.
• Proficiency with Microsoft Office and business applications.

Responsibilities

• Lead and manage a Project Management team to streamline processes and improve efficiency.
• Collaborate with executives to drive enterprise-wide process improvements and policy optimization.
• Oversee or contribute to ERP and procurement optimization initiatives.
• Coordinate with cross-functional teams to align AI initiatives with strategic goals.

Skills

Management experience

Strategic planning

Operations coordination

Communication

Problem solving

Education

Bachelor’s degree in Management or Accounting

Tools

Microsoft Office

PeopleSoft

Jaggaer

Concur

Salesforce

Job description

UMass President’s Office in Westborough, MA, seeks a Manager of Innovation and Operations to lead the project management team and drive process improvements aligned with strategic priorities. You will collaborate with department heads, business analysts, and IT staff to streamline workflows, optimize eProcurement features, and deliver cross-functional solutions across campus.

Hybrid work and a competitive salary are offered.