Hybrid In-Training Child Support Enforcement Officer

State of Washington; Olympia (WA); On-site; USD 50,000 - 73,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Retirement plan

Job summary

State of Washington in Olympia seeks a Child Support Enforcement Officer in-training to join the Economic Services Administration, Division of Child Support. You will establish and enforce financial and medical support obligations for families, with in-office duties and potential part-time telework.

The role emphasizes customer service, legal notices, and working within state systems to locate income and assets while advancing from Officer 1 to Officer 2 after the training period.

Qualifications

• Two years of college-level coursework and two years of experience in child support enforcement and/or debt collection-related functions.

Responsibilities

• Work over the phone with parents, attorneys, and advocates to establish and enforce child support obligations.
• Establish administrative child support orders by researching income information and calculating complex obligations.
• Analyze laws related to paternity and child support to determine enforcement and obligations.
• Negotiate debt repayment terms by reviewing financial documents.
• Review court and administrative orders to determine suspension or termination of obligations.
• Initiate and sign legal notices and communicate with clients, courts, and agencies.
• Locate individuals and assets using state systems and locate services.
• Maintain a caseload using the Support Enforcement Management System.

Skills

Conflict resolution

Analytical skills

Communication skills

Math skills

Caseload management

Education

Two years of college-level coursework

Job description

State of Washington in Olympia seeks a Child Support Enforcement Officer in-training to join the Economic Services Administration, Division of Child Support. You will establish and enforce financial and medical support obligations for families, with in-office duties and potential part-time telework.

The role emphasizes customer service, legal notices, and working within state systems to locate income and assets while advancing from Officer 1 to Officer 2 after the training period.