Hybrid HR Operations & Compliance Director

NAACP Legal Defense and Educational Fund, Inc.; New York (NY); Hybrid; USD 130,000 - 178,000; Full time

Job summary

NAACP Legal Defense and Educational Fund, Inc. seeks a Director of HR Operations & Compliance to institutionalize HR processes, ensure full compliance, and deliver a people-centered staff experience.

The role partners with the Head of People & Culture to implement an actionable plan across onboarding, payroll, compliance, and audits. The position requires a robust HR background in law, non-profit, or professional services, plus a commitment to racial justice.

Qualifications

• Bachelor's degree required; degree in Human Resources, Business Administration, or a related field preferred
• Minimum of 8 years of experience in human resources or related functions
• Background working in human resources at a law firm, legal or professional services organization, and/or a non-profit strongly preferred
• PHR/SHRM-CP/SHRM-SCP strongly preferred
• Commitment to the racial justice mission of LDF
• Experience implementing high-performing, compliant HR operations aligned with best practices and data-driven improvements
• Deep knowledge of employment law and compliance requirements in LDF’s jurisdictions
• Meticulous attention to detail
• Proficient in general office technologies
• Experience with HRIS and other HR technology systems
• Experience operating in complex, matrixed environments with indirect management
• Based in New York, NY or Washington, DC or willing to relocate
• Willing and able to travel for work to LDF offices in NY, DC, and Atlanta

Responsibilities

• Implement strong HR operations across the entire employee lifecycle including onboarding, offboarding, classifications, leaves, total rewards, and related issues
• Develop service-oriented HR operations to support the lifecycle
• Identify opportunities to modernize HR operations through technology
• Draft and update HR standard operating procedures
• Collaborate with HRIS Administrator to optimize UKG usage
• Partner with Finance to improve payroll implementation
• Ensure union requirements are considered in policies and procedures
• Support employee learning, development, health, and wellness initiatives
• Counsel and advise managers on HR issues and inquiries
• Oversee responses to HR inbox queries and maintain SLAs
• Build trust in HR through people-focused operations
• Maintain strict adherence to labor and employment laws
• Oversee collection, storage, and retention of employee documents
• Ensure ongoing compliance across HR functions and data integrity
• Lead HR compliance audits with Risk & Compliance
• Update handbooks and policies with legal and internal requirements
• Support grievance investigations as needed
• Ensure secure handling of employee data with data protection laws
• Manage direct reports and KPI reporting
• Maintain service standards and internal client satisfaction
• Contribute to process improvements and team success
• Perform other duties as assigned

Skills

HR operations

HR compliance

Employee relations

HRIS

Payroll coordination

Legal compliance

Data-driven

Employment law

Travel readiness

Education

Bachelor's degree in HR / related field

Tools

HRIS (UKG)

Job description

NAACP Legal Defense and Educational Fund, Inc. seeks a Director of HR Operations & Compliance to institutionalize HR processes, ensure full compliance, and deliver a people-centered staff experience.

The role partners with the Head of People & Culture to implement an actionable plan across onboarding, payroll, compliance, and audits. The position requires a robust HR background in law, non-profit, or professional services, plus a commitment to racial justice.