Hybrid HCBS Quality & Compliance Lead

DataStaff, Inc.; Raleigh (NC); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A staffing agency is seeking a Team Lead for a long-term contract in Raleigh, NC. This hybrid position involves overseeing quality compliance for community-based services, ensuring adherence to Medicaid waiver requirements, and managing operational decisions. The ideal candidate has a Bachelor's degree in Social Work or a related field, with at least 3 years of experience in case management or community outreach. Strong communication and critical thinking skills are essential for success in this role.

Qualifications

• Minimum 3 years case management or community outreach experience.
• Ability to effectively manage multiple tasks and competing priorities.

Responsibilities

• Oversee quality reviews of WQP documentation and case notes.
• Develop and utilize quality review tools for QAPI initiatives.
• Ensure services meet HCBS waiver requirements.
• Recommend workflow improvements.
• Track key performance indicators.
• Manage and respond to Service Now requests.
• Prepare quality reports and support data collection.

Skills

Case management

Community outreach

Quality assurance

Communication skills

Critical thinking

Education

Bachelor’s degree in Social Work or related field

Tools

OASIS

PointClickCare

EPIC

SharePoint

MS Office

Job description

A staffing agency is seeking a Team Lead for a long-term contract in Raleigh, NC. This hybrid position involves overseeing quality compliance for community-based services, ensuring adherence to Medicaid waiver requirements, and managing operational decisions. The ideal candidate has a Bachelor's degree in Social Work or a related field, with at least 3 years of experience in case management or community outreach. Strong communication and critical thinking skills are essential for success in this role.