Hybrid Hawaii HRSN Partnerships Coordinator

Hawaii Medical Service Association; Honolulu (HI); Hybrid; USD 53,000 - 99,000; Full time

Job summary

Hawaii Medical Service Association seeks an HRSN Community Partnerships Specialist to coordinate provider, community stakeholder, and member-facing activities for Health-Related Social Needs programs.

The role links HMSA with MQD and providers, supports onboarding, contracting, credentialing, and education, while ensuring compliant workflows, timely payment, and effective program operations.

Qualifications

• Bachelor's degree and four years of related experience in healthcare, Medicaid managed care, or related fields.
• Experience coordinating with providers, community-based organizations, members, or internal partners.
• Strong relationship-building, communication, and issue-resolution skills.
• Ability to explain program requirements and workflows to stakeholders with varying Medicaid experience.
• Knowledge of provider operations, billing, claims, and compliance requirements.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Onboard HRSN providers and coordinate contracting, credentialing, and enrollment.
• Develop provider education on HRSN requirements, workflows, billing, and reporting.
• Maintain provider capacity logs and assign members to providers.
• Resolve day-to-day HRSN provider issues and support program workflows.
• Collaborate with leadership and partners to identify root causes and implement improvements.
• Ensure documentation, monitoring, and compliance support for MQD expectations.

Skills

Bachelor's degree

Healthcare experience

Provider relations

Community engagement

Program operations

Care coordination

Social services

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Hawaii Medical Service Association seeks an HRSN Community Partnerships Specialist to coordinate provider, community stakeholder, and member-facing activities for Health-Related Social Needs programs.

The role links HMSA with MQD and providers, supports onboarding, contracting, credentialing, and education, while ensuring compliant workflows, timely payment, and effective program operations.