Hybrid EB-5 Senior Client Manager (Bilingual Chinese)

American Lending Center Holdings Inc.; Irvine (CA); Hybrid; USD 67,500 - 82,500; Full time

Job summary

A leading EB-5 regional center operator is seeking a Senior Client Manager, fluent in both English and Chinese, to oversee client relationships and facilitate investment processes. This full-time hybrid role based in Irvine, CA, involves supporting clients through their EB-5 journey, ensuring compliance with regulations, and maintaining effective communication between clients and teams. Ideal candidates will have strong emotional intelligence, proven client management skills, and a comprehensive understanding of immigration processes. Salary starts at $75,000 per year.

Qualifications

• Fluent in both English and Chinese, with excellent communication skills.
• Comprehensive knowledge of the EB-5 program and immigration processes.
• Experience in handling complex client situations in the EB-5 industry.
• Strong emotional intelligence to manage client interactions under pressure.
• Ability to build and manage client relationships professionally.

Responsibilities

• Oversee and manage relationships with EB-5 clients.
• Provide guidance throughout investment and immigration processes.
• Coordinate communication between clients and internal teams.
• Assist with client onboarding and engagement strategies.

Skills

Fluency in English and Chinese

Communication skills

Interpersonal skills

Emotional intelligence

Client relationship management

Patience

Adaptability

Ability to work under pressure

Tools

Microsoft Office Suite

CRM systems

Job description

A leading EB-5 regional center operator is seeking a Senior Client Manager, fluent in both English and Chinese, to oversee client relationships and facilitate investment processes. This full-time hybrid role based in Irvine, CA, involves supporting clients through their EB-5 journey, ensuring compliance with regulations, and maintaining effective communication between clients and teams. Ideal candidates will have strong emotional intelligence, proven client management skills, and a comprehensive understanding of immigration processes. Salary starts at $75,000 per year.