Hybrid E-commerce Logistics & Warehouse Specialist

Eataly; New York (NY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Referral bonus program

Job summary

Eataly is seeking a detail-oriented E-commerce Logistics & Warehouse Specialist to oversee end-to-end logistics of our online orders and warehouse operations in a hybrid work model. You will coordinate order fulfillment, returns, carriers, and inventory, ensuring accuracy, efficiency, and customer satisfaction.

This role bridges e-commerce and retail warehousing, collaborating with suppliers, finance, and customer service. Located in NY area with on-site Jersey City, NJ and NYC office visits.

Qualifications

• 2+ years in e-commerce logistics, warehouse operations, or inventory management.
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Proficiency in WMS, ERP software, and e-commerce platforms (e.g. Microsoft D365 and Shiphero).
• Strong attention to detail and ability to analyze data to identify trends or issues.

Responsibilities

• Monitor and track e-commerce orders from placement to delivery, ensuring timely fulfillment.
• Manage returns, restocking, and refunds with accurate records.
• Coordinate with shipping carriers to negotiate rates and resolve issues.
• Ensure optimal stock levels and coordinate with suppliers and internal teams.
• Verify invoices and report on KPIs like order accuracy and delivery times.
• Collaborate with Warehouse Manager to maintain inventory accuracy and cycle counts.
• Support retail warehouse operations and provide cross-channel coordination.

Skills

E-commerce logistics

Warehouse operations

Inventory management

Data analysis

Education

Bachelor’s degree in Supply Chain Management

Tools

WMS

ERP software

Microsoft D365

Shiphero

Job description

Eataly is seeking a detail-oriented E-commerce Logistics & Warehouse Specialist to oversee end-to-end logistics of our online orders and warehouse operations in a hybrid work model. You will coordinate order fulfillment, returns, carriers, and inventory, ensuring accuracy, efficiency, and customer satisfaction.

This role bridges e-commerce and retail warehousing, collaborating with suppliers, finance, and customer service. Located in NY area with on-site Jersey City, NJ and NYC office visits.