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An established industry player is seeking a detail-oriented Hybrid E-Billing Analyst to join their Wheeling, WV office. This role involves managing electronic invoice submissions and resolving billing issues for law firm's clients. The ideal candidate will possess strong analytical skills, customer service expertise, and a solid understanding of e-billing platforms. As part of a dynamic team, you will collaborate with various stakeholders, ensuring compliance with client guidelines while thriving in a fast-paced environment. This is a fantastic opportunity to contribute to a company that has been innovating for over 200 years, connecting technology with expertise to transform business processes.
This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.
Hybrid E-Billing Analyst - Mon - Fri 8am-5pm page is loaded
Williams Lea is hiring for a Hybrid E-Billing Analyst for our Wheeling, WV office to work Monday to Friday 8:00 am to 5:00 pm!
Pay: $23.75 - $25.00/hour
Benefits:
The e-Billing Analyst will be responsible for all aspects of invoice submissions via various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with all levels of management, amid a fast-paced, deadline driven environment.
Job qualifications
Job duties
(* denotes an “essential function”)
*Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests
*Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in all aspects related to electronic billing
*Handle heavy volume of highly complex e-submission assignments for key corporate clients; ensure all client guidelines, internal protocol, and firm's guidelines are followed during submission process
*Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
*Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in place for future submissions
*Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure all relevant information is updated and correlated in the firm's billing system
*Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems
Perform ad hoc analyses of complex client accounts regarding collections, rates, and reduced and rejected invoices
Promote effective work practices, working as a team member, and show respect for co-workers
Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.
It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.
In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.
Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.
We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.