Hybrid Digital Mortgage Officer - Client Focus

Fairway Independent Mortgage Corp.; Madison (WI); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Fairway Independent Mortgage Corp. in Madison, WI is hiring a Digital Loan Officer to originate residential mortgage loans and guide borrowers from application to closing.

This hybrid role combines in-office collaboration with remote flexibility, working with homebuyers and referral partners to deliver a positive customer experience. The ideal candidate has mortgage lending knowledge, strong relationship-building skills, and the ability to thrive in a fast-paced environment.

Qualifications

• Understanding of mortgage lending processes, products, and regulatory requirements.
• Experience originating residential mortgage loans.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Originate residential mortgage loans by discussing loan options, taking applications, and gathering required documentation.
• Analyze borrower financial information to identify mortgage solutions that align with their goals.
• Guide borrowers through the loan process, answering questions and providing timely updates.
• Build and maintain relationships with real estate professionals, builders, and other referral partners.
• Develop and execute strategies to generate new business and achieve production goals.
• Collaborate with processors, underwriters, and other internal partners to move loans efficiently through the pipeline.
• Stay current on mortgage products, lending guidelines, programs, pricing, and industry regulations.
• Ensure compliance with all company policies and applicable federal and state lending regulations, including SAFE Act requirements.
• Provide exceptional service to customers and business partners throughout the lending process.
• Participate in team initiatives and contribute to a collaborative work environment.

Skills

Communication skills

Organization

Customer service

Relationship-building

Mortgage lending knowledge

Regulatory knowledge

Lending systems proficiency

Education

High school diploma or equivalent

Active NMLS license preferred

Tools

Mortgage lending software

CRM systems

Job description

Fairway Independent Mortgage Corp. in Madison, WI is hiring a Digital Loan Officer to originate residential mortgage loans and guide borrowers from application to closing.

This hybrid role combines in-office collaboration with remote flexibility, working with homebuyers and referral partners to deliver a positive customer experience. The ideal candidate has mortgage lending knowledge, strong relationship-building skills, and the ability to thrive in a fast-paced environment.