Hybrid Concierge & Stakeholder Advocate - Flexible Hours

Retail Advantage Group; Virginia Beach (VA); Hybrid; USD 46,000 - 65,000; Full time

Job summary

Retail Advantage Group in Virginia Beach, VA is seeking a Concierge with strong customer service and curiosity. The hybrid role offers a salary range of $46,000 to $65,000 and growth opportunities within a fast-paced team.

The position emphasizes owning meaningful projects, delivering quality results, and collaborating across the Virginia Beach office to keep stakeholders informed and engaged.

Qualifications

• Ability to present ideas to stakeholders at every level.
• Storytelling instincts that turn data into a decision.
• The discipline to document while it’s fresh, not after it’s forgotten.
• Equal parts problem solving depth and process improvement curiosity.

Responsibilities

• Notice the mission-driven gap between the spec and the shipped thing.
• Keep junior expectations grounded in what the hybrid role can deliver.
• Champion a positive, collaborative culture in the Virginia Beach, VA office.
• Keep Virginia Beach, VA stakeholders briefed without burying them in updates.
• Absorb context quickly and start contributing sooner.
• Meet deadlines while upholding Retail Advantage Group quality standards.
• Deliver quality-focused results that align with broader business objectives.
• Hold Virginia Beach vendors to the standard promised to users.

Skills

Stakeholder communication

Storytelling

Documentation

Problem solving

Process improvement

Job description

Retail Advantage Group in Virginia Beach, VA is seeking a Concierge with strong customer service and curiosity. The hybrid role offers a salary range of $46,000 to $65,000 and growth opportunities within a fast-paced team.

The position emphasizes owning meaningful projects, delivering quality results, and collaborating across the Virginia Beach office to keep stakeholders informed and engaged.