Hybrid: Commercial Lines Account Assistant

Guy Hurley Insurance & Surety Services; Rochester Hills (MI); Hybride; USD 50 000 - 75 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

Vision Insurance

Disability Insurance

Critical Illness Insurance

Accident Insurance

Legal Insurance

Pet Insurance

401(k) with Safe Harbor Match

Paid Time Off

Paid Holidays

Résumé du poste

Guy Hurley, LLC is an Rochester Hills, MI-based insurance agency seeking an Assistant Commercial Lines Account Manager. You will support the Property & Casualty team with policy processing, renewal documentation, and client coordination to ensure efficient operations and high client satisfaction.

Under the Client Service Manager, you will assist with quoting, binding when appropriate, and maintaining accurate account records for small commercial accounts while communicating clearly with

Qualifications

• High school diploma or equivalent required.
• Active Property & Casualty Insurance License (State of Michigan) required.
• Minimum of 1 year of commercial insurance experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with Applied Epic, AMS360, or comparable agency management systems preferred.

Responsabilités

• Process policy endorsements and maintain follow-up activities within the agency management system.
• Prepare renewal documentation, including spreadsheets and supporting reports.
• Generate, distribute, and manage vehicle ID cards.
• Support assigned small commercial accounts by assisting with quoting, binding coverage, and maintaining accurate account records.
• Communicate with clients to gather, verify, and clarify underwriting and policy information.
• Maintain accurate and up-to-date client and policy files.
• Enter and manage policy details in the agency management system, including coverages such as General Liability, Auto Liability, Workers’ Compensation, Property, and Package policies.
• Process Owners & Contractors Protective (OCP) policies and Railroad Protective (RRP) policies.
• Assist with premium audits and related documentation.
• Manage renewal workflows, including client outreach and certificate processing.
• Process policy changes as directed by Account Managers.
• Perform general administrative duties such as filing, data entry, mail processing, and document preparation.
• Provide backup support for front desk and phone coverage as needed.
• Assist with special projects and additional tasks as assigned by leadership.
• Maintain strict confidentiality of client and company information.

Connaissances

Attention to detail

Organizational skills

Communication skills

Multitasking

Client-focused mindset

Time management

Professionalism

Formation

High school diploma or equivalent

Outils

Applied Epic

AMS360

Description du poste

Guy Hurley, LLC is an Rochester Hills, MI-based insurance agency seeking an Assistant Commercial Lines Account Manager. You will support the Property & Casualty team with policy processing, renewal documentation, and client coordination to ensure efficient operations and high client satisfaction.

Under the Client Service Manager, you will assist with quoting, binding when appropriate, and maintaining accurate account records for small commercial accounts while communicating clearly with