Hybrid Cloud Ops Engineer (AWS) - 24x7 Support (Ashburn)

Via Logic LLC; Ashburn (VA); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Via Logic LLC is seeking an Operations & Maintenance Cloud Engineer in Ashburn, Virginia, to support the CBP TPVS program. This role offers hybrid work with regular on-site presence. Responsibilities include troubleshooting application issues, ensuring system availability, and mentoring others in cloud solutions.

The ideal candidate will possess strong technical skills, especially in AWS, and must be a U.S. Citizen. Join us to contribute to vital missions in Customs and Border Protection.

Qualifications

• 8 years of experience in application cloud solutions on AWS.
• Must be a U.S. Citizen and maintain a CBP Background Investigation.
• Experience in supporting 24x7 operations.

Responsibilities

• Serve as the point of contact for IT-related problems.
• Provide technical support and troubleshooting.
• Ensure application performance and uptime.

Skills

Application support experience

Cloud solutions on AWS

Troubleshooting skills

Experience with Jira

Knowledge of networking concepts

Experience with monitoring tools

Collaboration with teams

Education

BS/BA degree

Master's degree

Tools

AWS

Jira

Confluence

ServiceNow

PostgreSQL

Job description

Via Logic LLC is seeking an Operations & Maintenance Cloud Engineer in Ashburn, Virginia, to support the CBP TPVS program. This role offers hybrid work with regular on-site presence. Responsibilities include troubleshooting application issues, ensuring system availability, and mentoring others in cloud solutions.

The ideal candidate will possess strong technical skills, especially in AWS, and must be a U.S. Citizen. Join us to contribute to vital missions in Customs and Border Protection.