Hybrid Clinical Support & Care Facilitator

MediTelecare; Augusta (ME); Hybrid; USD 24,796 - 33,062; Full time

Job summary

MediTelecare in Augusta, ME seeks a Clinical Support Specialist to facilitate clinical visits in person and support remote administrative duties such as chart preparation and Behavioral Health Integration. This role may require up to five days onsite or a mix of remote and onsite—week to week depending on priorities.

A home office setup and travel to local clinics may be required. Applicants should have a high school diploma; healthcare experience is preferred; familiarity with EMR and Microsoft

Qualifications

• Minimum requirement is a high school diploma.
• Healthcare setting experience is preferred but not required.
• Certification as Medical Assistant or CNA is a plus.

Responsibilities

• Facilitate care visits with clinicians onsite and via telehealth.
• Prepare rooms and equipment for telehealth visits.
• Access vitals and data from the EMR for clinicians.
• Procure patient referral documents as needed.
• Liaise between clinicians and facility staff.
• Maintain proper handling and cleaning of care equipment.
• Complete assigned BHI cases within timelines.

Skills

Medical terminology

Online healthcare tools

Microsoft Office

HIPAA compliance

Customer service

Confidentiality

Education

High school diploma

Medical Assistant or CNA certification a plus

Tools

EMR system

Job description

MediTelecare in Augusta, ME seeks a Clinical Support Specialist to facilitate clinical visits in person and support remote administrative duties such as chart preparation and Behavioral Health Integration. This role may require up to five days onsite or a mix of remote and onsite—week to week depending on priorities.

A home office setup and travel to local clinics may be required. Applicants should have a high school diploma; healthcare experience is preferred; familiarity with EMR and Microsoft