Hybrid Clinical Records & Quality Coordinator

Healthfirst; Layton (UT); Hybride; USD 51 000 - 80 000; Plein temps

Résumé du poste

Healthfirst is seeking a Clinical Quality Project Coordinator to organize and drive medical record retrieval projects across provider offices, hospitals, and facilities. You will submit requests, track statuses, and ensure timely completion while maintaining data integrity.

The role requires coordinating with internal teams and external providers, handling sensitive patient information, and meeting productivity and quality standards in a hybrid work setting that includes remote and on-site

Qualifications

• HS diploma or GED from an accredited institution.
• Ability to travel around the NYC metro area (five boroughs) and Long Island as necessary.
• Knowledge of HEDIS/QARR and/or Medicare Stars.
• Strong working knowledge of Microsoft Office Suite and Outlook.

Responsabilités

• Coordinates medical record retrieval activities from provider offices, hospitals, clinics, and other healthcare facilities, including in-person/on-site retrievals as required.
• Submits, tracks, and monitors medical record requests through approved retrieval methods and maintains accurate documentation of request status and activity.
• Conducts timely follow-up on outstanding requests and works with provider contacts to resolve barriers impacting record retrieval; elevates unresolved issues as appropriate.
• Performs quality checks of received medical records to ensure documentation is complete, accurate, legible, and responsive to the request; follows up on incomplete or missing records.
• Utilizes internal systems, electronic medical records, provider portals, Microsoft Excel, and other approved tools to track, reconcile, and report retrieval activity.
• Provides status updates on retrieval progress, outstanding requests, barriers, and completion rates to management and project stakeholders.
• Maintains confidentiality and handles medical records and PHI per Healthfirst policies and privacy requirements.
• Meets established productivity, quality, accuracy, and turnaround-time expectations.
• Supports designated team supplemental data training and submission reconciliation activities for providers and vendors as required.
• Participates in required meetings, training, and project activities; performs additional duties as directed.

Connaissances

Travel readiness

Formation

HS diploma or GED

Associate’s degree or higher

Outils

Microsoft Office Suite

Outlook

Microsoft Excel

Description du poste

Healthfirst is seeking a Clinical Quality Project Coordinator to organize and drive medical record retrieval projects across provider offices, hospitals, and facilities. You will submit requests, track statuses, and ensure timely completion while maintaining data integrity.

The role requires coordinating with internal teams and external providers, handling sensitive patient information, and meeting productivity and quality standards in a hybrid work setting that includes remote and on-site