Hybrid Claims Leader — Cost Containment & TPA Excellence

AXA Partners; Chicago (IL); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Salary range: $90K - $110K

Annual Company & Performance based discretionary Bonus up to 10%

20 days Annual Leave

8 Paid Company Holidays

Medical, Dental, Vision and Life Insurance

HSA, FSA and HRA available + Employer Contribution

401(k) Pension Plan & Employer match

Paid Parental Leave

Education Reimbursement

Hybrid Work - 3 days in office per week

Job summary

AXA Partners is seeking a Director of TPA and Cost Containment in Chicago, Illinois. The role requires overseeing the strategic direction of Travel and Medical TPA activities, managing a large team and driving change initiatives. Ideal candidates should have significant management experience, strong leadership skills, and a deep understanding of claims processes. The position offers a competitive salary between $90K to $110K, a discretionary bonus, hybrid work model, and comprehensive benefits including medical insurance and a 401(k) plan.

Qualifications

• Bachelor's degree in business or a related field; an advanced degree or insurance certifications are a plus.
• At least 8 years of management experience, with a minimum of 5 years in direct client interaction within the insurance or assistance industry.
• Proven success managing Profit & Loss and leading cross-functional teams in a global environment.
• Strong leadership skills with the ability to motivate, mentor, and develop high-performing teams.
• Deep knowledge of claims processes, cost containment, and TPA business operations.
• Experience implementing Lean or similar process improvement methodologies to drive efficiency.
• Excellent relationship management skills, with the ability to influence and collaborate across departments and external partners.
• Proficiency in Microsoft Office Suite and familiarity with workforce management principles is preferred.

Responsibilities

• Oversee the strategic direction and operational excellence of AXA Partners' Travel and Medical TPA activities.
• Lead a team of 4 department managers and indirectly manage over 50 staff.
• Develop and execute business plans and budgets aligned with global AXA transformation objectives.
• Drive change management initiatives to boost productivity and improve service quality.
• Build and maintain strong relationships with key clients and partners.
• Manage outsourced claims operations.
• Lead talent development and transformational projects.
• Support the assessment of new business ventures.

Job description

AXA Partners is seeking a Director of TPA and Cost Containment in Chicago, Illinois. The role requires overseeing the strategic direction of Travel and Medical TPA activities, managing a large team and driving change initiatives. Ideal candidates should have significant management experience, strong leadership skills, and a deep understanding of claims processes. The position offers a competitive salary between $90K to $110K, a discretionary bonus, hybrid work model, and comprehensive benefits including medical insurance and a 401(k) plan.