Hybrid Claims Associate — Compassionate, Detail‑Driven

State Farm; Richardson (TX); Hybrid; USD 48,000 - 52,000; Full time

Benefits offered by this job

Annual raise

Healthcare premiums covered

Tuition assistance

401(k) with company contributions

Paid time off

Job summary

State Farm in Richardson, TX is seeking Claim Associates to support customers through the claims process in a hybrid work environment, blending in-office collaboration with remote work when appropriate. You will answer inbound and outbound calls, investigate claims, apply policy coverage, document files accurately, and deliver Remarkable service while progressing through training.

This proactive posting creates a pool for future openings within 3–6 months, with competitive compensation and

Qualifications

• Strong written and verbal communication skills.
• Strong critical thinking and decision‑making skills.
• Ability to multi-task across technical platforms.
• Accountability.
• Resourcefulness.

Responsibilities

• Answering inbound calls and making outbound calls to customers within a fast paced, call center environment
• Supporting our customers through personalized, caring, and simple interactions
• Proactively investigating claims
• Applying policy coverage
• Accurately documenting claim files
• Several of our Claims teams are hiring, and you may be considered for multiple opportunities where your skills and qualifications align.

Skills

Strong written and verbal comm

Critical thinking

Multi-tasking across platforms

Accountability

Resourcefulness

Job description

State Farm in Richardson, TX is seeking Claim Associates to support customers through the claims process in a hybrid work environment, blending in-office collaboration with remote work when appropriate. You will answer inbound and outbound calls, investigate claims, apply policy coverage, document files accurately, and deliver Remarkable service while progressing through training.

This proactive posting creates a pool for future openings within 3–6 months, with competitive compensation and