Hybrid Case Manager, IDD Program Specialist

State of Tennessee; Jackson (TN); Hybrid; USD 44,000 - 54,000; Full time

Job summary

State of Tennessee in Jackson is seeking a dedicated professional to join the Disability and Aging (DDA) department as an IDD Program Specialist. This role focuses on managing complex program responsibilities, guiding providers, monitoring standards, and supporting staff with a broad, advisory scope.

It requires coordinating initiatives and ensuring regulatory compliance across programs. The incumbent will engage with stakeholders, evaluate data for accuracy, and oversee service delivery while

Qualifications

• Graduation from an accredited college or university with a bachelor's degree in special education, education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field and experience equivalent to two years of working with persons with disabilities, aging, and/or mental health work.
• Graduate coursework in related fields may substitute for the required experience on a year-for-year basis.
• Qualifying professional intellectual and/or developmental disabilities, aging, or mental health work may substitute for the required education on a year-for-year basis.
• Graduation with a bachelor's degree and experience equivalent to three years of working with persons with disabilities, aging, and/or mental health work.
• Graduation with a bachelor's degree and completion of an internship with the Department of Disability and Aging.

Responsibilities

• Collects key information through interviews and documentation to assess service needs, develop individualized plans, and provide technical assistance; engages stakeholders to evaluate potential service changes, ensuring program compliance and quality care for individuals.
• Oversees service compliance, quality standards, policies, and assurance measures; reviews data, documentation, and service implementation for individuals.
• Evaluates billed services for reimbursement eligibility and monitors grant funds.
• Ensures health and safety by inspecting materials, equipment, and service sites; evaluates programs and assessments to identify service trends, strengths, and areas for improvement.
• Compiles reports for senior management and audits data for accuracy and compliance.
• Ensures regulatory compliance by verifying incident reports, service documentation, and waiver eligibility.
• Analyzes data to identify systemic trends and recommends improvements for enhanced efficiency and effectiveness.
• Engages with stakeholders by facilitating meetings, through collaboration, and ensuring adherence to budget constraints.

Education

Bachelor's degree in special education, education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field

Internship with the Department of Disability and Aging

Job description

State of Tennessee in Jackson is seeking a dedicated professional to join the Disability and Aging (DDA) department as an IDD Program Specialist. This role focuses on managing complex program responsibilities, guiding providers, monitoring standards, and supporting staff with a broad, advisory scope.

It requires coordinating initiatives and ensuring regulatory compliance across programs. The incumbent will engage with stakeholders, evaluate data for accuracy, and oversee service delivery while