Hybrid Care Coordinator for RPM/CCM — Elevate Patient Outcomes

US15 eMDs, Inc.; Richardson (TX); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401k with employer matching

Personal Time Off

Hybrid work options

Flexible working hours

Job summary

CompuGroup Medical seeks a patient-focused Care Coordinator to support RPM and CCM enrollees. You will be the primary contact for high-risk patients, driving engagement and adherence through structured outreach, monitoring, and education.

Responsibilities include outbound calls, EHR documentation, reviewing vital signs, and coaching on nutrition and medication adherence to improve patient outcomes.

Qualifications

• Active National Certified Medical Assistant required.
• Minimum 2 years of healthcare-related experience.
• Minimum 1 year in related Chronic Care Management services.
• Strong communication and interpersonal skills.
• Comfortable with high-volume outbound calling.
• Strong documentation and EHR proficiency.

Responsibilities

• Make 50+ outbound patient calls per day using our phone system.
• Utilize multiple client EHR systems for documentation.
• Conduct monthly check-in calls for RPM and CCM patients.
• Review and monitor synced vital signs from RPM devices.
• Order RPM devices and educate patients on proper usage.
• Conduct structured health assessments.
• Follow personalized care plans tailored to each patient.
• Provide education on nutrition, exercise, medication adherence, and lifestyle choices.

Skills

High-volume calling

EHR proficiency

Communication skills

Interpersonal skills

Documentation

Education

National Certified Medical Assistant

Tools

EHR systems

Job description

CompuGroup Medical seeks a patient-focused Care Coordinator to support RPM and CCM enrollees. You will be the primary contact for high-risk patients, driving engagement and adherence through structured outreach, monitoring, and education.

Responsibilities include outbound calls, EHR documentation, reviewing vital signs, and coaching on nutrition and medication adherence to improve patient outcomes.