Hybrid Call Center Clerk: Data Entry & Admin

Gainwell Technologies; West Sacramento, Northern (CA, KY); Hybrid; USD 31,000 - 45,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Educational assistance

Generous vacation policy

Job summary

Gainwell Technologies is hiring a Call Center Clerk for a full-time, hybrid role based in West Sacramento, CA. The position focuses on clerical and administrative support in a fast-paced call center environment, emphasizing accuracy and efficient information processing.

The role requires data entry and strong organizational skills, with the ability to manage multiple priorities and meet productivity and quality standards. Training and on-going development are provided, with competitive benefits.

Qualifications

• 2+ years of experience in data entry, administrative support, customer service, or clerical work requiring accuracy and attention to detail.
• High attention to detail with accurate record-keeping.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Perform data entry, clerical, and administrative tasks accurately and efficiently.
• Review, update, and maintain information in systems and records while ensuring accuracy and completeness.
• Support call center operations by processing requests, documentation, correspondence, and other assigned work.
• Manage multiple tasks and priorities while meeting established productivity, quality, and turnaround expectations.
• Collaborate with team members and internal partners to resolve issues and ensure work is completed accurately and on time.

Job description

Gainwell Technologies is hiring a Call Center Clerk for a full-time, hybrid role based in West Sacramento, CA. The position focuses on clerical and administrative support in a fast-paced call center environment, emphasizing accuracy and efficient information processing.

The role requires data entry and strong organizational skills, with the ability to manage multiple priorities and meet productivity and quality standards. Training and on-going development are provided, with competitive benefits.