Hybrid Bond & Surety Specialist

Insurance Office Of America, Inc.; Georgetown (SC); Hybrid; USD 30,000 - 32,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and sick time

Career growth opportunities

Job summary

Insurance Office of America, Inc. in Charleston, SC is seeking a Bond/Surety Associate to support bond service activities. The role involves client service, bond processing, data management, and collaboration with underwriters in a hybrid setting.

Ideal candidates have 2+ years in office/insurance environments, strong communication, and a Property & Casualty license (or ability to obtain within 6 months). IOA offers health insurance, 401K, and growth opportunities.

Qualifications

• 2+ years in an office, insurance, or administrative role.
• Exceptional customer service and organizational skills.
• Active Property & Casualty license preferred; ability to obtain within 6 months.

Responsibilities

• Deliver high-quality client service through proactive communication and timely responses.
• Process bond transactions: new bonds, renewals, riders/endorsements, cancellations, reinstatements.
• Coordinate underwriting information with surety underwriters and clients.
• Handle invoicing, AOR/BOR requests, and bond-related documents in line with procedures.
• Maintain data integrity in EPIC and document bond records for audits.
• Investigate and resolve service or billing issues with internal teams.

Skills

Customer service

Administrative skills

Communication

Multitasking

Organizational skills

MS Office

Education

Property & Casualty license

High School Diploma

Tools

EPIC

Job description

Insurance Office of America, Inc. in Charleston, SC is seeking a Bond/Surety Associate to support bond service activities. The role involves client service, bond processing, data management, and collaboration with underwriters in a hybrid setting.

Ideal candidates have 2+ years in office/insurance environments, strong communication, and a Property & Casualty license (or ability to obtain within 6 months). IOA offers health insurance, 401K, and growth opportunities.