Hybrid Bond/Surety Associate — Growth & Benefits

Insurance Office Of America, Inc.; Beaufort (SC); Ibrido; USD 30.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sick

401K with employer match

Professional growth and career

Respectful culture and work/family

Community service commitment

Supportive teammates and a rewarding

a rewarding work environment

Descrizione del lavoro

Insurance Office Of America, Inc. is seeking a Bond/Surety Associate to support IOA Bond services from a hybrid Charleston, SC office.

The role emphasizes client service, bond administration, and data management—handling renewals, new bonds, riders, endorsements, cancellations, and reinstatements with accuracy. Ideal candidates have 2+ years in insurance/admin, strong communication, and proficiency with MS Office; a Property & Casualty license is preferred or obtainable within 6 months.

Competenze

• 2+ years in an office, insurance, or administrative environment.
• Exceptional customer service, administrative, communication, multitasking, and organizational skills.
• Active Property & Casualty license highly preferred. Ability to obtain within 6 months of hire.
• Excellent verbal and written communication, and analytical and problem-solving capabilities.
• Ability to perform large work volumes with high degrees of accuracy.
• Experience with agency management systems (EPIC preferred).
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Mansioni

• Deliver high‑quality client service by proactively communicating and handling requests.
• Ensure accurate and timely processing of bond transactions including renewals, new bonds, riders/endorsements, cancellations, and reinstatements.
• Coordinate with surety underwriters to obtain required information for renewals.
• Process invoicing, LPRs, and other bond-related transactions per procedures.
• Maintain agency management systems (EPIC) with accurate data.
• Organize documents and bond records for audit readiness.
• Investigate and resolve service or billing issues with internal teams.
• Monitor pending items and ensure timely task completion to meet service standards.
• Assist with invoicing, aged receivables tracking, and check requests with Accounting.
• Support continuous improvement of workflows and collaboration with teams.
• Demonstrate integrity and leadership in IOA values.

Conoscenze

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Formazione

High School Diploma

Property & Casualty license preferred

Strumenti

MS Office

EPIC

Descrizione del lavoro

Insurance Office Of America, Inc. is seeking a Bond/Surety Associate to support IOA Bond services from a hybrid Charleston, SC office.

The role emphasizes client service, bond administration, and data management—handling renewals, new bonds, riders, endorsements, cancellations, and reinstatements with accuracy. Ideal candidates have 2+ years in insurance/admin, strong communication, and proficiency with MS Office; a Property & Casualty license is preferred or obtainable within 6 months.