Hybrid Associate Account Analyst — Risk & Pricing

Liberty Mutual Insurance; Orange (CA); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Liberty Mutual Insurance is offering an entry-level Account Analyst role in a hybrid environment, with in-office expectations twice a week for candidates within 50 miles of select offices. You will learn risk evaluation for new and renewal business, gather data for pricing models, and support underwriters and brokers throughout policy issuance and service workflows.

The position emphasizes handling submissions, coordinating service requests, and ensuring accurate pricing and documentation while

Qualifications

• Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
• Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
• Associates or bachelor’s degree preferred or equivalent experience.

Responsibilities

• This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.
• Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.
• Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
• Coordinates service requests in a timely manner.
• Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).
• Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.
• Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
• Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.
• Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.
• Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.
• Should be adept at multitasking across multiple systems simultaneously.

Skills

Critical thinking

Problem solving

Customer focus

Detail oriented

Written communication

Verbal communication

Organizational skills

Adaptability

Reliability

Education

Associate or Bachelor's degree preferred

Job description

Liberty Mutual Insurance is offering an entry-level Account Analyst role in a hybrid environment, with in-office expectations twice a week for candidates within 50 miles of select offices. You will learn risk evaluation for new and renewal business, gather data for pricing models, and support underwriters and brokers throughout policy issuance and service workflows.

The position emphasizes handling submissions, coordinating service requests, and ensuring accurate pricing and documentation while