Hyatt Place Canton - Assistant General Manager OEM

Aimbridge Hospitality; Canton (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Aimbridge Hospitality is seeking an Assistant General Manager for Hyatt Place Canton. This key role involves supervising departments, ensuring guest satisfaction, and managing hotel profitability. Ideal candidates will have strong leadership and problem-solving skills, with at least 5 years of relevant experience or a degree. Join our team to create unforgettable guest experiences!

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Paid Time Off

401k Retirement Plan

Employee Assistance Program

Daily Pay

Qualifications

• 5 years of progressive experience in hotel Rooms or F&B department.
• Previous supervisory experience required.
• Compliance with certification requirements (Food Handlers, Alcohol Awareness).

Responsibilities

• Supervise operating departments and assist in achieving hotel profitability.
• Assist in recruitment, hiring, and training of Guest Services staff.
• Maintain clear communication with co-workers and guests.

Skills

Leadership Skills

Problem-Solving Ability

Communication Skills

Customer Service Orientation

Organizational Skills

Financial Acumen

Technical Proficiency

Education

4-year college degree

2-year college degree

Job description

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Join Our Team as an Assistant General Manager!

About Us

As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem-solving and communication skills, committed to maintaining high standards and supporting hotel operations. Join our team and be part of creating unforgettable experiences for our guests!

This position is an overtime eligible manager (OEM); overtime does apply and is calculated accordingly.

Key Skills/Responsibilities

1. Leadership Skills: Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager.
2. Problem-Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations.
3. Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. Support the development of both managerial and hourly employees through corporate-approved programs, fostering empowerment and growth.
4. Communication Skills: Listen to, understand, and resolve concerns from co-workers and guests, maintaining clear and open communication.
5. Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations.
6. Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting.
7. Organizational Skills: Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations.
8. Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service-oriented manner, ensuring high levels of satisfaction.

Education & Experience

1. At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4-year college degree with 2 to 3 years of related experience, or a 2-year college degree with 3 to 4 years of related experience.
2. Previous supervisory experience required.
3. Must be effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
4. Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Travelers will discover the best of the Midwest from Hyatt Place Canton and appreciate our thoughtful amenities and home-inspired conveniences where they can relax, have fun, and stay productive. Located in the Belden Village Shopping Mall area, our hotel offers easy access to designer retail stores, restaurants, and attractions like the Fannie Mae Chocolate Factory, Classic Car Museum, and Pro Football Hall of Fame.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality

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