Hy-Chi cook

Hy-Vee, Inc.; Winona (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in the grocery sector is seeking a Hy-Chi cook to prepare food and provide excellent customer service. The role involves working in a fast-paced environment, ensuring food quality, and maintaining cleanliness. Ideal candidates should have a high school diploma and be able to follow instructions while working as part of a team.

Qualifications

• High school diploma or equivalent; training provided.
• Ability to lift up to 50 pounds occasionally.
• Ability to follow detailed instructions and basic math skills.

Responsibilities

• Prepare various foods for the Hy-Chi department.
• Provide prompt, efficient, and friendly customer service.
• Maintain adherence to hygiene and dress guidelines.

Skills

Customer focused

Ability to follow detailed instructions

Basic math skills

Education

High school diploma or equivalent

Tools

Wok

Knives

Cutting boards

Job description

Join to apply for the Hy-Chi cook role at Hy-Vee, Inc.

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Join to apply for the Hy-Chi cook role at Hy-Vee, Inc.

Additional Considerations (if Any)

Night & Weekend Shifts Required

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Hy-Chi Department Cook

Department: Hy-Chi

FLSA: Non-Exempt

General Function

As an Hy-Chi Department Cook, your responsibility is to prepare various foods for the Hy-Chi department, including hot and cold cases. You will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers

Positions reporting to you: None

Primary Duties And Responsibilities

• Provide prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all interactions.
• Greet customers with a smile, whether in your department or elsewhere in the store.
• Learn and address customers by name whenever possible.
• Assist customers by guiding them to products, securing out-of-reach items, loading heavy items, and passing along suggestions or requests.
• Answer the telephone promptly and provide friendly, helpful service.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepare wok dishes: clean with water, heat to appropriate temperature, add oil for cooking.
• Cook soups first, then meats.
• Prepare vegetables and sauces, adding spices as needed.
• Combine ingredients with meat.
• Place food in hot cases, monitor, and refill as necessary.
• Order supplies when needed or notify department head.
• Clean work area at end of shift.
• Fill cold case with fresh-made food.
• Prepare items for the next day, such as meats in freezer.
• Understand all aspects of the Hy-Chi kitchen.
• Maintain adherence to hygiene and dress guidelines.
• Follow company policies and store guidelines.
• Report to work on time and as scheduled.

Secondary Duties And Responsibilities

• Check rice as time permits.
• Take customer orders at the Hy-Chi counter when needed.
• Assist in other store areas as needed.
• Perform other related duties and projects as required.

Knowledge, Skills, Abilities And Worker Characteristics

• Ability to follow detailed instructions.
• Basic math skills: add, subtract, multiply, divide.
• Ability to understand and follow verbal and written instructions, request supplies orally or in writing.

Education And Experience

High school diploma or equivalent; training provided.

Physical Requirements

• Lift up to 50 pounds occasionally, 20 pounds frequently, 10 pounds constantly.
• Visual requirements include seeing from more than 20 inches to less than 20 feet, with or without correction, and color vision.
• Physical activities include balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions.

Working Conditions

This role involves exposure to noise, temperature extremes, and cleaning chemicals. It is a fast-paced environment with deadlines.

Equipment Used To Perform Job

Wok, cooking spoons, buckets, knives, cutting boards.

Contacts

Daily contact with store personnel, customers, and the public.

The starting hourly wage is $12.00 to $15.00 depending on experience.

For benefits information, visit Benefits | Hy-Vee.

Ready to smile? Apply today.