Hy-Chi Cook

Hy-Vee, Inc.; Clinton (IA); On-site; USD 25,000 - 30,000; Part time

Job summary

A leading retail company is seeking a Hy-Chi Cook to prepare delicious dishes and ensure customer satisfaction. This entry-level, part-time role involves cooking, customer service, and maintaining kitchen standards. Join a team that values engagement and support.

Qualifications

• Must be 18+ and able to follow detailed instructions.
• High school diploma or equivalent required.

Responsibilities

• Prepare various foods for the Hy-Chi department.
• Provide prompt and friendly customer service.
• Maintain hygiene and dress standards.

Skills

Customer focused

Professionalism

Ability to follow detailed instructions

Education

High school diploma or equivalent

Tools

Wok

Knives

Cooking spoons

Job description

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Additional Considerations

Must be 18+

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Hy-Chi Department Cook

Department: Hy-Chi

FLSA: Non-Exempt

General Function

As an Hy-Chi Department Cook, this position is responsible for preparing various foods for the Hy-Chi department, including hot and cold cases. You will also ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service Managers

Positions reporting to this role: None

Primary Duties and Responsibilities

• Provide prompt, efficient, and friendly customer service, exhibiting caring, concern, and patience in all interactions.
• Greet customers warmly and learn their names when possible.
• Assist customers by guiding them to products, securing out-of-reach items, loading/unloading heavy items, and passing along suggestions or requests.
• Answer phone calls promptly and courteously.
• Work collaboratively with team members to ensure customer satisfaction and a pleasant work environment.
• Prepare wok dishes: cleaning, heating, adding oil, cooking soups and meats, preparing vegetables and sauces, and combining ingredients.
• Place food in hot cases, monitor, and refill as needed.
• Order supplies when necessary and notify department head of needs.
• Clean work area at the end of each shift.
• Fill cold case with fresh food and prepare items for the next day.
• Understand all aspects of the Hy-Chi kitchen operations.
• Maintain strict adherence to hygiene and dress standards.
• Follow company policies and store guidelines.
• Report to work on time as scheduled.

Secondary Duties

• Check rice as time permits.
• Take customer orders at the Hy-Chi counter when needed.
• Assist in other store areas as required.
• Perform other duties and projects as assigned.

Knowledge, Skills, Abilities

• Ability to follow detailed instructions.
• Basic math skills: add, subtract, multiply, divide.
• Ability to understand verbal and written instructions, request supplies, and communicate effectively.

Education and Experience

High school diploma or equivalent; training provided.

Physical Requirements

• Ability to exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly.
• Visual acuity from more than 20 inches to less than 20 feet, with or without correction, including color vision.
• Physical activities include balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions.

Working Conditions

Exposure to noise, temperature extremes, and cleaning chemicals. Fast-paced environment with deadlines.

Equipment Used

Wok, cooking spoons, buckets, knives, cutting boards.

Contacts

Daily contact with store personnel, customers, and the public.

Other Details

Seniority level: Entry level

Employment type: Part-time

Job function: Management and Manufacturing

Industries: Retail

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