HVACR Instructor

Protouch Staffing; Hartford (CT); On-site; USD 90,000 - 130,000; Full time

Job summary

Protouch Staffing in Hartford, CT seeks a seasoned HVAC/R training leader to mentor field technicians and elevate service quality. You will develop technical procedures, lead manufacturer trainings, and deliver classroom instruction across multiple locations.

This role combines office-based curriculum development with hands-on field work. Applicants should have 10+ years in HVAC/R, licenses, and a passion for teaching.

Qualifications

• Minimum 10 years of HVAC/R field service experience.
• Strong leadership, communication, and customer service skills.
• Excellent computer and technical skills.
• Ability to multitask and solve complex technical problems.
• Passion for teaching, mentoring, and developing technicians.
• EPA Certification and Refrigeration License required.
• Valid Driver's License.

Responsibilities

• Provide technical leadership and mentorship to field employees.
• Develop expertise in VRF, chillers, hydronic loop systems, and boiler service.
• Attend manufacturer training to become a technical expert.
• Develop best practices and technical procedures for field teams.
• Serve as the primary technical support resource for field staff.
• Conduct onsite technical training at customer locations.
• Identify external and internal training opportunities.
• Develop and deliver internal training programs and classroom instruction.
• Support onboarding of new locations by ensuring proper setup.
• Develop preventive maintenance procedures for specialized equipment.
• Troubleshoot and resolve complex HVAC/R technical issues.
• Manage callback investigations and recommend corrective actions.
• Conduct quality assurance inspections on maintenance and service work.
• Develop lesson plans, training materials, and hands‑on laboratory exercises.
• Provide academic and technical support to trainees.
• Evaluate trainee performance and provide constructive feedback.
• Pursue additional licenses and certifications as required.
• Support company goals while promoting teamwork, professionalism, and continuous improvement.
• Perform both office-based training duties and field HVAC/R service work.
• Continue professional development and stay current with HVAC/R technologies.

Skills

Leadership

Communication

Customer service

Technical skills

Multitasking

Teaching

Mentoring

Independent work

Job description

Job Roles And Responsibilities

• Provide technical leadership and mentorship to field employees.
• Develop expertise in specialized HVAC/R systems, including VRF, chillers, hydronic loop systems, and boiler service.
• Attend manufacturer training to become a technical expert in specialized equipment.
• Develop best practices and technical procedures for field service teams.
• Serve as the primary technical support resource for field employees.
• Conduct onsite technical training at customer locations.
• Identify external and internal technical training opportunities.
• Develop and deliver internal training programs and classroom instruction.
• Support onboarding of new locations by ensuring proper operational setup.
• Develop preventive maintenance procedures for specialized equipment.
• Troubleshoot and resolve complex HVAC/R technical issues.
• Manage callback investigations and recommend corrective actions.
• Conduct quality assurance inspections on maintenance and service work.
• Develop lesson plans, training materials, and hands‑on laboratory exercises.
• Provide academic and technical support to trainees.
• Evaluate trainee performance and provide constructive feedback.
• Pursue additional licenses and certifications as required.
• Support company goals while promoting teamwork, professionalism, and continuous improvement.
• Perform both office-based training duties and field HVAC/R service work.
• Continue professional development and stay current with HVAC/R technologies.

Qualifications And Certifications

• Minimum 10 years of HVAC/R field service experience.
• Strong leadership, communication, and customer service skills.
• Excellent computer and technical skills.
• Ability to multitask and solve complex technical problems.
• Passion for teaching, mentoring, and developing technicians.
• Ability to work independently and collaboratively.
• Refrigeration License or equivalent.
• EPA Certification.
• Valid Driver's License.