HVAC Warranty Technician - Diagnostic & Claims Expert

Gilmore HAP; Antelope (CA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth

Training & development

Modern tools

Safety culture

Job summary

Gilmore Heating, Air, & Plumbing (Gilmore HAP) is hiring a Technician HVAC Service Warranty to diagnose and repair warranty-covered HVAC issues. You will process warranty parts claims with manufacturers and keep customers informed on timelines and resolutions.

The ideal candidate has 2–3 years of HVAC service experience, EPA certification, strong diagnostic skills, and a clean driving record. A customer-focused approach and safety‑minded work style are essential.

Qualifications

• 2–3 years of HVAC service experience.
• EPA certification required.
• Strong diagnostic and troubleshooting skills.
• Familiarity with manufacturer warranty claim processes.
• Excellent customer service skills.
• Valid driver’s license with a clean driving record.

Responsibilities

• Diagnose and repair HVAC equipment issues covered under manufacturer or company warranty.
• Process warranty parts claims with manufacturers accurately and in a timely manner.
• Communicate with customers regarding warranty repair timelines and resolution.
• Complete accurate documentation of warranty repairs and parts used.
• Identify recurring equipment issues and report trends to service leadership.
• Maintain company vehicle, tools, and parts inventory in organized condition.
• Adhere to all safety practices and manufacturer specifications.
• Represent the company professionally on every warranty call.

Skills

HVAC experience

EPA certification

Diagnostics

Warranty process

Customer service

Driver's license

Job description

Gilmore Heating, Air, & Plumbing (Gilmore HAP) is hiring a Technician HVAC Service Warranty to diagnose and repair warranty-covered HVAC issues. You will process warranty parts claims with manufacturers and keep customers informed on timelines and resolutions.

The ideal candidate has 2–3 years of HVAC service experience, EPA certification, strong diagnostic skills, and a clean driving record. A customer-focused approach and safety‑minded work style are essential.