HVAC Warranty Service Technician

ZipRecruiter; Gilbert (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A reputable HVAC service provider in Gilbert, Arizona, is seeking a Warranty HVAC Technician to diagnose, repair, and maintain residential HVAC systems under warranty. The ideal candidate will possess strong technical skills, excellent customer service abilities, and a valid driver's license. This role offers performance pay tied to results and comprehensive benefits including full medical coverage and a 401(k) plan with company match.

Benefits

Full medical, dental, and vision packages

401(k) with company match

Leadership training for career opportunities

Qualifications

• Proven experience as a Residential Warranty Service HVAC Technician.
• Solid knowledge of HVAC codes, regulations, and safety standards.
• Valid driver's license with a clean driving record.

Responsibilities

• Perform warranty service, maintenance, and repair of residential HVAC systems.
• Diagnose and troubleshoot HVAC system issues covered under warranty.
• Evaluate warranty claims and determine repair coverage.

Skills

Strong technical skills in HVAC systems

Exceptional customer service

Problem-solving abilities

Time management

Education

High school diploma or equivalent

Job description

Overview

About the Role: As a Warranty HVAC Technician, you will be responsible for diagnosing, repairing, and maintaining residential HVAC systems under warranty. You will ensure that all warranty-related repairs and services are completed efficiently while maintaining high standards of quality and customer satisfaction.

Key Responsibilities

• Perform warranty service, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
• Diagnose and troubleshoot HVAC system issues covered under warranty, ensuring proper documentation and resolution.
• Evaluate warranty claims and determine if repairs fall under warranty coverage.
• Collaborate with manufacturers and internal teams to process warranty claims and obtain necessary parts.
• Conduct regular inspections and preventative maintenance to prevent future system failures.
• Repair or replace components such as motors, fans, thermostats, and filters as needed.
• Communicate effectively with customers, explaining warranty terms, repair options, and system improvements.
• Accurately document all service activities, including diagnostics, repairs, and parts used for warranty processing.
• Stay updated on industry advancements, best practices, and emerging technologies to enhance technical skills and knowledge.

Qualifications

• High school diploma or equivalent.
• Proven experience as a Residential Warranty Service HVAC Technician or similar role.
• Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
• Solid knowledge of HVAC codes, regulations, and safety standards.
• Excellent problem-solving and troubleshooting abilities.
• Exceptional customer service and communication skills.
• Ability to work independently and efficiently manage time and workload.
• Physical stamina and the ability to work in various weather conditions and confined spaces.
• Valid driver\'s license with a clean driving record.

Interpersonal Qualifications

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.

Why You’ll Want to Work Here

• Core values that we live every day – not just words on a page: Honesty, Integrity, and Reliability.
• Performance Pay directly tied to results – Get what you deserve
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• We invest in your future – leadership training that directly results into bigger career opportunities.

Join A/C & Plumbing Doctors, where honesty, integrity, and reliability drive our success.

A/C & Plumbing Doctors is an equal opportunity employer, considering all applicants for employment regardless of ., , , , , , , ancestry, citizenship, , marital status, physical , , genetic information, or any other characteristic protected by state or federal law.