Responsibilities
- Provide our customers with the highest level of service to solve facility inefficiencies and resolve service-related items.
- As a trusted advisor to our customers, provide solutions and outcomes at the time of commissioning and aftermarket service.
- Provide recommendations and solutions to ensure the facility is running efficiently, including upselling opportunities.
- Provide quotes to support recommendations and solutions.
Qualifications
Required:
- Must be a member or willing to join the United Association of Journeymen and Apprentices of the Plumbing and Pipe Fitting Industry of the United States and Canada, AFL‑CIO.
- Dedicated member of a North America Branch team willing to learn and responsible for startup, commissioning, troubleshooting and aftermarket services for this fast-growing business.
- Minimum of three (3) years of practical working experience on residential and/or ducted products, air‑cooled and/or water‑cooled chillers, AHUs or roof‑top ducted units with strong HVAC/mechanical troubleshooting experience.
- Ability to repair centrifugal compressors, steam turbines, screw chiller system components.
- Ready to travel 10% to 20% to support branch customers.
- Pass a knowledge examination to assess proficiencies.
- Enroll in training programs and JCI’s STA to gain knowledge in HVAC products and sales quoting.
- Show attention to detail, interpersonal, digital and written skills.
- Ability to write and communicate to the customer the problem, cause, and corrective actions.
- Provide quotes to customers and participate in JCI’s Service Plus Rewards program.
- Self‑starter with a passion and desire to learn and apply on the job.
- Prioritize safety in all forms.
- Universal EPA refrigerants license, applicable state or local licensing, and valid driver’s license.
Preferred:
- This is a Bargaining Unit Position.
- Pay Range: $31.61 hourly rate determined by the CBA/rate sheet.
- Benefits are provided through a local labor union aligned with a collective bargaining agreement.
Equal Employment Opportunity
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.