HVAC Technician Team Lead Chiller (union)
Join to apply for the HVAC Technician Team Lead Chiller (union) role at Johnson Controls.
Job Responsibilities
- Perform preventive maintenance, repair, installation, and replacement of HVAC Chilled water mechanical equipment under general direction.
- Assist branch leadership with coaching and mentoring technicians to ensure customer satisfaction and adherence to operational processes.
- Provide Level 1 technical support and contribute to the technical development of team members.
- Ensure all work complies with legal requirements and uphold high ethical standards.
- Complete all project and service documentation accurately.
How You Will Do It
- Be a member or become a member of Union Local 211.
- Follow Johnson Controls and customer safety standards, providing safety leadership and training.
- Handle escalations for technical issues and guide technicians on complex system problems.
- Assist management in maintaining operational discipline and identifying training needs.
- Contribute to developing quotes, estimates, and material needs for service delivery.
- Communicate effectively with customers and ensure high customer satisfaction.
- Manage work assignments to meet quality, timeliness, and customer expectations.
- Engage in self-study to maintain technical proficiency and complete required training and certifications.
Minimum Requirements
- Minimum of 5 years of Chiller experience.
- Demonstrated leadership experience in technical activities.
- Ability to independently coordinate work on customer sites.
- Effective interpersonal skills for customer and team interactions.