HVAC Technician (Service Dept)

Freund Enterprises, Inc.; San Antonio (TX); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Freund Enterprises, Inc. seeks a detail-oriented HVAC technician to maintain and repair HVAC systems on-site in Texas. You will diagnose issues, perform preventative maintenance, and guide customers to choose the best solutions while prioritizing safety and comfort.

Success depends on strong diagnostic abilities, excellent customer service, and the ability to document work clearly. EPA certification is preferred, and a TX driver’s license is required for on-site visits.

Qualifications

• Must have a high school diploma or GED.
• Valid TX driver’s license is required.
• EPA certification is preferred.
• Strong diagnostic and troubleshooting skills are essential.

Responsabilités

• Maintaining and repairing ventilation and air conditioning systems and equipment.
• Perform system diagnostics and propose solutions during on-demand service calls.
• Identifying maintenance risks on equipment.
• Conduct preventative maintenance on HVAC equipment.
• Diagnosing electrical and mechanical faults for HVAC systems.
• Inspecting and repairing systems and performing warranty services.
• Performing emergency repairs promptly and efficiently.
• Providing technical direction and on-the-job training.
• Keeping daily logs and records of maintenance tasks.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act.
• Complying with service standards, work instructions, and customers' requirements.
• Assisting with customers' queries.

Connaissances

HVAC concepts

Customer service

Troubleshooting

Formation

High school diploma or GED

EPA certificate (preferred)

Description du poste

We are looking to hire a detail-oriented HVAC technician to maintain and repair HVAC systems. The HVAC technician will be skilled in inspecting and repairing systems. You will guide and advise the customer to select the most appropriate solutions to fulfill their requirements.

To be successful in this role, customer satisfaction, safety, and comfort should be your top priority. Diagnose, maintain, and repair various types of HVAC equipment while providing excellent customer service. In addition, ideal candidates will be patient and have excellent organizational and troubleshooting skills.

HVAC Technician Responsibilities

• Maintaining and repairing ventilation and air conditioning systems and equipment.
• Perform system diagnostics and propose solutions to customers while on-demand service calls.
• Identifying maintenance risks on equipment.
• Conduct preventative maintenance on all types of HVAC equipment
• Diagnosing electrical and mechanical faults for HVAC systems.
• Inspecting and repairing systems and performing warranty services.
• Performing emergency repairs promptly and efficiently.
• Providing technical direction and on-the-job training.
• Keeping daily logs and records of all maintenance functions.
• Ensuring compliance with appliance standards and with Occupational Health and Safety Act.
• Complying with service standards, work instructions, and customers' requirements.
• Assisting with customers' queries.

Performance Indicators

• Productivity factors come in at or under our historical average
• Customer compliments, feedback, and reviews.
• Reduction in the number of callbacks as a result of failure to understand the nature of a problem.
• Minimize unapplied time.

HVAC Technician Requirements

• High school diploma, GED, or suitable equivalent.
• Valid TX driver's license.
• EPA certificate (preferred).
• Understanding of advanced principles of air conditioning, refrigeration, and heating.
• Must pass a background check and drug test.