HVAC Technician - Residential Service

Cogent Analytics; Stratford (CT); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Performance bonus

Health, Dental, Vision Insurance

401k

PTO / Paid Holidays

Job summary

Cogent Analytics is seeking an experienced HVAC Technician to install, repair, and maintain heating, ventilation, and air‑conditioning systems in residential and light commercial settings in Connecticut. You will diagnose issues, perform preventive maintenance, and ensure compliance with codes and manufacturer specs.

The ideal candidate has at least 5 years of HVAC service experience, CT licensing, EPA 608 certification, and strong customer-service skills.

Qualifications

• Licensed HVAC Technician in Connecticut or equivalent state-required HVAC certifications.
• EPA 608 Certification required.
• Minimum 5 years of residential and light commercial HVAC service experience.
• Experience with older HVAC systems and retrofit projects is desirable.
• Must have a clean driving record and pass background/drug tests.
• Must show legal authorization to work in the U.S.

Responsibilities

• Plan layout, install, maintain, and test HVAC equipment in residential and commercial settings.
• Install/repair furnaces, A/Cs, heat pumps, boilers, ductwork, thermostats and related controls.
• Perform system replacements and upgrades; balance airflow and refrigerant as needed.
• Read blueprints and wiring diagrams; ensure compliance with codes and manufacturer specs.
• Coordinate with customers; communicate timelines and costs; complete service tickets and logs.
• Operate service truck and tools; ensure safety and organize materials for upcoming jobs.

Skills

HVAC systems

Blueprint reading

Customer service

Safety conscious

Education

CT HVAC license

EPA 608 Certification

Tools

HVAC gauges

Recovery machines

Thermostats & controls

Job description

Job Duties Description

The HVAC Technician is responsible for installing, repairing, and maintaining heating, ventilation, and air-conditioning systems in residential and light commercial settings. This role includes diagnosing HVAC issues, performing routine maintenance, ensuring code and manufacturer compliance, interacting professionally with clients, and completing jobs efficiently with minimal supervision.

Our HVAC work consists of Residential (80%) / Commercial (20%) service, replacements, upgrades, renovations, system buildouts, and repairs. This position is ideal for a highly skilled technician who prefers diversity, responsibility, and independence in their workday.

Because our work is people-oriented, this role requires strong communication and superior customer-service skills. The ideal candidate is experienced, punctual, safety-conscious, organized, and able to deliver high-quality workmanship while representing the company professionally.

Key Responsibilities

HVAC Work

• Plan layout, assemble, install, maintain, and test HVAC equipment and systems in residential and commercial settings
• Install, maintain, and repair heating, ventilation, and air-conditioning systems including furnaces, air conditioners, heat pumps, boilers, ductwork, thermostats, and related controls
• Perform system replacements, equipment upgrades, refrigerant charging, and airflow balancing as needed
• Read and interpret blueprints, mechanical plans, wiring diagrams, and technical HVAC documentation
• Ensure all work complies with state and local mechanical codes, HVAC manufacturer specifications, and industry best practices
• Perform diagnostics using meters, gauges, and specialized HVAC tools; make necessary calculations to complete -- HVAC assignments (airflow, load, superheat/subcooling, etc.)
• Operate and maintain service truck, HVAC tools, gauges, meters, recovery machines, and other equipment

Customer Service and Operations Support

• Communicate and coordinate with colleagues and with customers about complete work and remaining regarding job scope, timelines, and costs
• Complete service tickets and daily logs accurately and on time
• Collect payment for services requested
• Organize and prioritize work to meet project commitments. Prepare for upcoming jobs, including ensuring proper material is on hand when needed
• Update industry knowledge and safety practices by participating in educational opportunities; reading technical publications, etc
• Identify and suggest opportunities for additional services needed
• Maintain a clean and safe work environment on all job sites

Qualifications:

• Licensed HVAC Technician in Connecticut or equivalent state-required HVAC certifications (required)
• S2 licensed would be at the top of the pay range
• EPA 608 Certification (required)
• Minimum 5 years of residential and light commercial HVAC service experience
• Strong knowledge of HVAC systems, mechanical codes, refrigeration principles, and safe work practices
• Experience working with older HVAC systems, legacy equipment, and retrofit situations is highly desirable
• Leadership or mentoring experience is preferred
• Good writing and math skills, with strong attention to detail, submitting paperwork, service notes, and documentation to the office
• Excellent communication skills when working with customers, team members, and office staff
• Clean driving record and ability to pass background and drug testing
• All applicants must show documentation of legal authorization to work in the U.S
• Proficient with mobile work order apps, time tracking systems, and basic inventory management

Physical & Work Environment Requirements

• Ability to lift 50 lbs. and work on ladders up to 30 ft
• Work performed in homes, businesses, and outdoor environments
• Willingness to work occasional evenings/weekends for emergencies

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Performance bonus
• Health, Dental, Vision Insurance
• 401k
• PTO / Paid Holidays