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Pledge for Success:
We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.
Position Summary:
Performs advanced troubleshooting, preventive maintenance, operation, and repair of commercial heating, ventilation, air conditioning, refrigeration, and central plant systems. Supports reliable guest comfort, indoor environmental conditions, equipment protection, and energy performance throughout the casino, hotel, restaurants, and supporting facilities. Serves as a hands-on technical resource for complex HVAC faults and coordinates specialized service with manufacturers and contractors.
Primary Duties and Responsibilities:
- Promotes superior guest service.
- Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
- Diagnose complex mechanical, refrigeration, airflow, hydronic, and control failures using operating readings, equipment histories, drawings, manufacturer guidance, and BMS trends.
- Inspect, maintain, and repair commercial air-handling, rooftop, outdoor air, exhaust, and terminal equipment, including coils, filters, dampers, belts, bearings, actuators, and condensate systems.
- Troubleshoot hotel VRF systems, heat pumps, and assigned refrigeration equipment; perform leak detection, recovery, evacuation, charging, and documentation within required certification and equipment-specific training, including flammable refrigerant practices when assigned.
- Identify compressor, motor, drive, contactor, sensor, and control faults; perform electrical work only within applicable credentials, training, and authorized scope.
- Perform central plant operating rounds, monitor equipment conditions, and diagnose chilled, heating, and condenser water circulation problems; inspect pumps, strainers, valves, expansion systems, and heat exchangers and coordinate approved air removal and balancing.
- Service cooling tower mechanical components and monitor basin condition, makeup water, freeze protection, and assigned water-treatment indicators in coordination with vendors and the property water management program.
- Support boiler and chiller maintenance, seasonal transitions, staging, and approved startup and shutdown procedures; coordinate major rebuilds, pressure-vessel repairs, combustion adjustments, and specialty work with authorized providers.
- Use the BMS to investigate alarms, validate sensors, and assess equipment sequences; adjust approved setpoints and schedules within delegated limits, obtain approval for programming changes, and document overrides and restoration to automatic control.
- Investigate comfort and ventilation concerns using measured conditions and system operation; escalated suspected air-quality concerns and coordinate kitchen exhaust, makeup air, and authorized interlock verification with operating departments and qualified fire-protection personnel.
- Develop preventive maintenance plans, maintain asset and critical spare‑parts data, support CAD/GIS updates and vendor scopes, and recommend energy and reliability improvements based on operating data and recurring failures.
- Independently complete complex repairs and lead assigned small projects; coach Tech I, Tech II, and Tech III team members and review work quality without supervisory authority.
- Coordinate vendors and departments, provide clear handoffs and restoration estimates, and perform related duties within qualifications and authorization; formal apprentice supervision requires applicable credentials and program approval.
- Complete accurate CMMS, refrigerant, inspection, and deficiency records, including labor, findings, readings, materials, repairs, and follow-up needs; document approved disposition of incomplete work.
- Follow codes, permits, manufacturer instructions, safety and emergency procedures, credential requirements, and access restrictions; protect confidentiality and provide courteous service.
- Obtain required approvals, stop and evacuate unsafe or unauthorized work, investigate trips before resetting, and verify restoration without bypassing safeguards.
- Develops partnerships with all departments to foster guest service excellence.
- Performs daily, weekly, and monthly preventive maintenance tasks including filter and coil cleaning. Reports on any observed security, environmental, health and safety related concerns and any equipment malfunctions.
- Ensures the appropriate flow of information and communication within the assigned departments to maximize efficiencies and consistency in all operations.
- Ensures that all equipment, materials, techniques, and procedures c