HVAC Technician - Comfort Advisor

Summers Plumbing Heating & Cooling

Muncie (IN)

On-site

USD 75,000 - 100,000

Full time

14 days+

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Benefits offered by this job

Health, vision, dental, and life insurance

401(k) plan

Short- and long-term disability

Paid vacation

Company vehicle and fuel card

Job summary

A leading HVAC company in Muncie, IN, is seeking a full-time HVAC Tech - Service Advisor. In this role, you will conduct in-home consultations, assess comfort needs, and guide customers in HVAC solutions. The company offers great benefits, including health and dental coverage, a 401(k) plan, and competitive pay ranging from $75,000 to over $100,000 annually. Join a team that values your contributions and provides a supportive work atmosphere!

Qualifications

2+ years of HVAC experience required.
Comfort Advisor or HVAC sales experience preferred.
Valid Indiana driver's license and acceptable driving record needed.

Responsibilities

Prepare for scheduled in-home consultations using company tools.
Assess homeowners' comfort needs and present HVAC options.
Educate clients about system features and energy efficiency.

Skills

Strong communication skills

Presentation skills

Building trust

HVAC experience

Sales experience

Tools

iPad

FieldPulse

Job description

Summers Plumbing Heating & Cooling is seeking a full-time HVAC Tech - Service Advisor to join our team in Muncie, IN.

Schedule

This position is full-time, Monday through Friday, with scheduled in-home consultations. Participation in an on-call rotation for emergency service is also required.

BENEFITS FOR OUR HVAC TECH - SERVICE ADVISOR

Health, vision, dental, and life
A company-matched 401(k) plan
Short- and long-term disability
Fun company activities like monthly lunches and breakfasts
2 weeks of paid vacation
Company-provided phone, vehicle, and fuel card
Company activities, lunches, and breakfasts

WHY WE'RE A GREAT CHOICE

This full-time opportunity offers competitive hourly pay, performance-based pay, and SPIFs, with total earnings potential ranging from $75,000 to $100,000, and top performers frequently exceeding this range.

Since 1969, our knowledgeable and friendly service professionals at Summers Plumbing Heating & Cooling have delivered high-quality assistance at reasonable rates. We are committed to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems across Indiana, with expansion into Dayton, OH, and eastern Illinois. Fully bonded, licensed, and insured, our company operates from 25 locations and is known for a professional yet personable approach and strong technical expertise. Our focus is on delivering exceptional service that exceeds expectations and building lasting relationships with our customers.

Our team members play a vital role in the growth of our company and are valued by supportive leadership, including a general manager and company president who truly appreciate their contributions. We take pride in maintaining a fun, team-oriented atmosphere where everyone works together to achieve goals and outstanding efforts are recognized and rewarded.

WHAT YOU'LL BE DOING

As an HVAC Tech - Service Advisor, you will begin each day by preparing for scheduled in-home consultations using company-provided tools such as an iPad and FieldPulse. You will visit homeowners to assess their comfort needs, present HVAC replacement options, and conduct system evaluations during maintenance and service appointments. You will educate clients about system features and energy efficiency, and offer financing options to help them make informed decisions. Representing Summers Plumbing Heating & Cooling with integrity and a customer-first approach, you will guide homeowners toward effective solutions and respond to emergency service calls as necessary.

HVAC TECH - SERVICE ADVISOR REQUIREMENTS