HVAC Startup Warranty Technician RNC

Socket.dev; Raleigh (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Paid Holidays

Medical, Dental and Vision Benefits

Health savings account

Flexible spending account

Growth Opportunities

Company vehicle

Life insurance

Job summary

Southern Home Services is seeking a Start-Up Warranty Technician to lead start-ups and troubleshoot newly installed HVAC systems, ensuring performance and warranty compliance. You will work closely with installation teams and customers to resolve issues and deliver clear service reports.

This non-exempt, full-time role requires strong HVAC knowledge, EPA certification, a valid driver's license with a clean record, and a customer-centric approach.

Qualifications

• CFC/EPA certification required for environmental compliance.
• Strong knowledge of HVAC systems and components.
• Valid driver’s license with at least 3 years of driving and a clean record.
• Committed to high-quality workmanship and professional attitude.
• Excellent customer service and ability to interact with all levels.

Responsibilities

• Conduct start-ups of newly installed HVAC systems and verify performance.
• Diagnose and repair HVAC equipment issues to restore functionality.
• Provide thorough service reports and ensure customer satisfaction.
• Notify the office for parts and expedite procurement.
• Communicate clearly with customers and builders to resolve issues.
• Manage calls, scheduling, and records using company-issued iPad.
• Work hours are 8:00 am–5:00 pm, with 7:00 am start on shop days.
• Additional duties as assigned.

Skills

HVAC knowledge

Customer service

Professional communication

Driver's license

Team player

Tools

iPad

Job description

Description

Start-Up Warranty Technician

Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.

Are you ready to be Part Of Something BIGGER!

Yellow Dot, a Southern Home Services Company, is looking for a dynamic-Start-Up Warranty Technician to join a thriving business that believes in work life balance and cares about YOU!

About this role:

The HVAC Start-Up Warranty Technician is responsible for conducting system start-ups and troubleshooting for newly installed HVAC systems, ensuring they operate efficiently and meet performance standards. This role involves performing comprehensive inspections, addressing any initial issues or deficiencies, and verifying compliance with manufacturer warranties and industry regulations. The technician works closely with installation teams and customers to resolve any problems promptly, provide detailed reports on system performance, and ensure that all aspects of the system are functioning correctly before finalizing the installation process. Excellent technical skills, attention to detail, and strong customer service abilities are crucial for success in this role.

In this role, you will be responsible for:

• Conduct initial start-ups of newly installed HVAC systems, ensuring they operate efficiently and meet performance standards.
• Diagnose and repair HVAC equipment issues, addressing any performance problems to restore optimal functionality.
• Deliver thorough and effective service results on every job, ensuring complete customer satisfaction.
• Notify the office of required parts and follow up to expedite procurement and ensure timely repairs.
• Communicate clearly and professionally with customers and builders as needed to resolve any issues.
• Use company-supplied iPad to manage scheduled calls, track work digitally, and maintain accurate records.
• Standard working hours are from 8:00 am to 5:00 pm, with a 7:00 am start time on shop days or as otherwise specified.
• Additional duties as assigned.

Required Qualifications:

• CFC/EPA Certification required for compliance with environmental regulations.
• Strong working knowledge of HVAC systems and their components.
• Valid driver’s license with a minimum of three years of driving experience and a clean record.
• Committed to high-quality workmanship with a positive and professional attitude.
• Dedicated to exceptional customer service and effectively addressing customer needs.
• Capable of interacting professionally with individuals at all organizational levels.
• Flexible and innovative team player who thrives in dynamic environments and contributes positively to team efforts.

The physical requirements of this job include:

• Lifting 50 pounds regularly and up to 100 pounds occasionally
• Climbing ladders, accessing attics, navigating tight spaces, driving, entering crawlspaces, pushing, carrying, pulling, using hand tools, and performing fine detail work.
• Ability to drive.
• Working in various environments, including indoor and outdoor settings, attics, crawlspaces.
• Ability to stand, walk and sit; talk or hear, both in person and by telephone.
• Use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly stoop, kneel, bend, and crouch.
• The work requires regular exposure to extreme temperatures both indoors and outdoors, such as heat or cold, and adverse weather conditions such as wind, rain, ice or snow.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Benefits:

We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.

• Reliable, Year-Round Work
• Weekly Paychecks
• Paid Time Off and Paid Holidays
• Comprehensive Medical, Dental and Vision Benefits
• Health savings accounting
• Flexible spending account
• Growth Opportunities
• Employee discounts
• Company paid short term life insurance
• Life insurance
• Company vehicle

This is a Non-Exempt position.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.