HVAC Service Technician – Residential

Aire Serv; Urbandale (IA); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Paid training

Branded company van

Fuel card

Tool allowance

Uniforms provided

Work boot allowance

Paid time off

Job summary

Aire Serv is seeking a Residential HVAC Service Technician to diagnose, repair, and maintain home HVAC systems on service calls. You will assist with system replacements and installations while keeping a strong service-first focus, delivering exceptional customer experiences.

The role requires EPA certification, a valid driver’s license, and the ability to lift up to 60 lbs. Competitive hourly pay with bonuses and benefits fosters professional growth and stability.

Qualifications

• Residential HVAC service experience required.
• EPA certification in Iowa required.
• Valid driver’s license with clean record.
• NATE or other industry certifications preferred but not required.

Responsibilities

• Deliver World-Class Service – provide an outstanding customer experience on every call.
• Troubleshoot and Perform System Maintenance – diagnose issues, explain findings, and complete repairs correctly the first time.
• Advise on System Improvements and Service Plans – identify opportunities to improve comfort and efficiency and offer trusted recommendations.

Skills

Strong communication

Reliability

Teamwork

Education

EPA certification (Iowa)

Job description

If you’re an experienced Residential HVAC Service Technician and take pride in delivering great service to homeowners, we have an immediate opening with an opportunity to grow as our team expands.This is a customer-facing, residential service role where you’ll meet customers in their homes, diagnose and repair HVAC systems, perform maintenance, and clearly explain recommended solutions. As our workload grows, this role will also assist with system replacements and installations — without losing its service-first focus.At Aire Serv, we’re known for our professional image, excellent customer service, and our Done Right Promise. We’re building a high-quality local team and are looking for a technician who takes ownership of their work, communicates well with customers, and wants to be part of a well-run operation from the ground up. If that sounds like you, apply today — our team will respond within 24 hours.Why You’ll Want to Join Our TeamHere are just a few of the benefits you’ll receive when joining Aire Serv as a Residential HVAC Service Technician:Paid training at our company facility, manufacturer facilities, and corporate office (travel, meals, and lodging covered)Branded company van (new 2026 model)Fuel cardCompany-provided iPad with all required apps and formsTool allowance and company-sponsored specialty toolsUniforms provided with laundry service or clothing allowanceWork boot allowancePaid time off starting in your first year, with increases each year, plus paid holidaysYear-round, stable employmentAdditional earning potential through spiffs, performance bonuses, and incentivesClear career path based on your goals and aspirationsYour Responsibilities as a Residential HVAC Service TechnicianAs an HVAC Service Technician, you play a vital role in taking care of our clients by providing high-quality service and maintenance for their home HVAC systems.Deliver World-Class Service – Provide an outstanding customer experience on every callTroubleshoot and Perform System Maintenance – Diagnose issues accurately, explain findings clearly, and complete repairs correctly the first timeAdvise on System Improvements and Service Plans – Identify opportunities to improve comfort, efficiency, and reliability, and offer professional recommendations customers can trustWhat We Want From YouWe’re looking for technicians who take pride in their work and want to grow with a professional team.Strong alignment with our culture of professionalism, integrity, and customer careA team-first mindset — reliable, accountable, and respectful of coworkers and customersCommitment to doing the job the right way, not the fast wayWillingness to follow proven processes that lead to consistent, high-quality resultsMotivation to grow your skills, earnings, and career over timeTo Succeed in This RoleWe use a proven front-line service system that, when followed, consistently generates 5-star reviews and satisfied customers.Our office team supports you by ensuring proper scheduling, realistic call loads, and sufficient time at each job to perform thorough, quality work.You are comfortable working in hot attics, crawl spaces, and other challenging environments when the job requires it. You’re also willing to take the time to explain findings and options to customers in a clear, respectful way.You’re committed to ongoing training and professional development and take advantage of company-provided opportunities to improve your skills.How We’ll Measure PerformanceYour success in this role will be measured through clear, transparent expectations, including:Punctuality, Reliability, and Availability – Consistency matters to customers and the teamQuality of Work – Jobs completed correctly the first timeEfficiency – Balancing speed with workmanship and professionalismCustomer Satisfaction – Delivering an exceptional customer experienceKey Service Metrics – A clear scorecard so you always know how you’re performing and how to improveHow to Know If This Job Is Right for YouYou enjoy being part of a team and contributing to a positive work environmentYou appreciate clear processes and expectations that help you succeedYou genuinely care about helping customers and take pride in solving their problemsYou want stability today and growth opportunities for the futureJob RequirementsExperience in residential HVAC serviceAbility to legally perform HVAC service work in the State of Iowa (EPA certification required)Valid driver’s license with a clean driving recordAbility to lift up to 60 lbs.Strong communication skills with customers and office staffProfessional appearance and positive attitudeNATE or other industry certifications preferred but not requiredPay & CompensationThis position offers a competitive hourly base pay, depending on experience and qualifications.Pay Range: $25.00 – $42.00 per hourAdditional benefits and programs may be available based on role and tenure. Employer-supported retirement and health benefit options available after eligibility period.In addition to hourly pay, technicians are eligible for performance-based incentives, including:Monthly performance bonusesSpiffs for specific services, upgrades, and service agreementsAdditional earning opportunities tied to customer experience, efficiency, and teamworkWe believe technicians should always understand how they are paid and how to grow their earnings. We use a clear performance scorecard so expectations are transparent and achievable.All required training time and non-billable time is paid at your hourly rate.We’re looking to hire professionals who take pride in their work. If that’s you, apply today. If you meet the requirements, our system will schedule you for an interview immediately.