HVAC Service Technician - On-Site & Customer-Focused

IES Residential Inc; Grapevine (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

401K plan

Paid Time Off

Life Insurance

Medical Coverage

Dental Coverage

Vision Coverage

Disability Coverage

Job summary

IES Residential Inc in Grapevine, TX is seeking an HVAC Service Technician to support HVAC operations, uphold quality workmanship, ensure customer satisfaction, and contribute to installation, service, replacement, or operational objectives while collaborating with internal teams, customers, vendors, and field personnel.

You will perform assigned HVAC duties, maintain safety and company procedures, document activities, and assist leadership with daily operations.

Qualifications

• Strong organizational, analytical, and problem-solving skills.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• High level of attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines effectively.
• Knowledge of HVAC systems, tools, equipment, and applicable codes preferred.
• Proficiency in Microsoft Office Suite and applicable systems or software.
• Strong customer service and relationship-building skills.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• Maintain professionalism and a positive, respectful demeanor with customers, coworkers, and business partners.

Responsibilities

• Perform assigned HVAC-related duties in support of department and company objectives.
• Maintain compliance with company policies, safety standards, and procedures.
• Coordinate with internal departments, customers, subcontractors, and vendors as required.
• Maintain accurate records, documentation, and reporting related to assigned responsibilities.
• Support process improvement initiatives and operational efficiency efforts.
• Communicate professionally and effectively both verbally and in writing.
• Assist leadership and team members with daily operational activities.
• Ensure quality standards and customer expectations are consistently met.

Skills

Organizational skills

Analytical thinking

Problem-solving

Communication skills

Independent working

Detail-oriented

HVAC knowledge

MS Office familiarity

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

IES Residential Inc in Grapevine, TX is seeking an HVAC Service Technician to support HVAC operations, uphold quality workmanship, ensure customer satisfaction, and contribute to installation, service, replacement, or operational objectives while collaborating with internal teams, customers, vendors, and field personnel.

You will perform assigned HVAC duties, maintain safety and company procedures, document activities, and assist leadership with daily operations.