HVAC Service Technician Lead

C2H Air and Electric; Birmingham (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

C2H Air and Electric is seeking a Commercial HVAC Service Technician Lead to join their team in Birmingham, AL. The ideal candidate will possess strong problem-solving skills and a commitment to customer service, with responsibilities including diagnosing and repairing HVAC systems. This full-time position offers competitive pay and benefits, including medical insurance and a 401k match.

Benefits

Competitive pay, paid weekly

Medical, Dental & Vision Insurance

401k retirement savings with 5% match

Up to 4 weeks of Paid Time Off

FirstCall Academy for training & development

Generous Employee Referral Program - $2,500

Company vehicle or allowance based on the job

Company uniforms & work boot allowance

Qualifications

• Valid driver license with acceptable driving record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to frequently lift up to 75 pounds.

Responsibilities

• Diagnose causes of problems and/or failures in HVAC systems.
• Perform maintenance and service repairs on HVAC units.
• Provide elite customer service to every customer encountered.

Skills

Problem-solving

Customer service

Diagnosing HVAC systems

Education

EPA certification

10+ years experience in HVAC

Job description

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Who is C2H Air & Electric?

C2H Air and Electric is a mechanical and electrical service, contracting, and engineering company. The company was founded in early 2013 and is based in Georgia with employees ranging from Atlanta to Athens. C2H Air and Electric's mission is to consult with clients to determine the best solutions to fit the needs of their project, facility, budget, or design and provide the best customer service throughout the process.

C2H Air and Electric

A FirstCall Mechanical Company

HVAC SERVICE TECHNICIAN LEAD

Location: Birmingham, AL

Who is C2H Air & Electric?

C2H Air and Electric is a mechanical and electrical service, contracting, and engineering company. The company was founded in early 2013 and is based in Georgia with employees ranging from Atlanta to Athens. C2H Air and Electric's mission is to consult with clients to determine the best solutions to fit the needs of their project, facility, budget, or design and provide the best customer service throughout the process.

WHO IS FIRSTCALL MECHANICAL?

FirstCall Mechanical is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has approximately 290 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas. We are actively growing our operations across the country.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

Benefits Overview

• Competitive pay, paid weekly
• Medical, Dental & Vision Insurance
• Short & Long-Term Disability
• Life Insurance/Supplemental Life Insurance
• Benefits eligibility begins the 1st of the month after hire date
• 401k retirement savings with 5% match
• Up to 4 weeks of Paid Time Off
• 9 Paid Holidays + Veterans Day for our Vets
• FirstCall Academy for training & development
• Learning and Education Assistance Program (LEAP)
• Generous Employee Referral Program - $2,500
• EAP – Employee Assistance Program
• Company vehicle or allowance based on the job
• Mobile phone or phone allowance based on the job
• Company uniforms & work boot allowance
• Affiliate Company transfers
  
  

Position Overview

We are currently seeking an experienced Commercial HVAC Service Technician Lead to join the fast-growing C2H Air and Electric Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service.

Job Responsibilities

• Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs
• Perform maintenance and service repairs, install new units or replace parts for existing units according to specifications
• Repair or replace defective parts in units and equipment and their controls
• Communicate with Dispatch to ensure completion of scheduled job
• Maintain preventative maintenance schedules and procedures for customers
• Provide elite customer service to every customer encountered
  
  

Accountabilities

• Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry
• Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs
  
  

ORGANIZATIONAL ALIGNMENT

This position reports to the local branch leader, and has a responsibility to the entire service team and all of our customers.

Qualifications

• Valid driver license with acceptable driving record
• Active EPA certificate
• 10+ years' experience in a commercial or residential HVAC setting
• Available to work flexible hours and on-call shifts as needed
• Ability to frequently lift up to 75 pounds and ability to lift and regularly carry items weighing up to 50 pounds
  
  

BEHAVIORAL PROFILE

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Facilities Services

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