HVAC Service Technician, I

Link Engineering Company; Plymouth (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading engineering firm in Dearborn, Michigan is looking for an HVAC Service Technician, I. The role involves assisting with refrigeration system repairs and maintenance, ensuring customer satisfaction through effective communication. The ideal candidate will have at least 2 years of technical service experience, along with an HVAC certification preferred. This position requires physical work and a strong attention to detail to meet industry standards and safety protocols.

Qualifications

• Minimum of 2 years of technical service experience.
• Ability to learn about new products and features.
• Must possess strong organizational skills.

Responsibilities

• Assist with refrigeration system repairs and maintenance.
• Maintain accurate records of maintenance work.
• Work closely with team members to meet refrigeration needs.

Skills

Customer orientation

Problem-solving skills

Attention to detail

Strong communication skills

Education

High School Diploma or equivalent

HVAC Certification or License (preferred)

Tools

Microsoft Office Applications

Job description

Discover your potential. Pursue your passion. Link Engineering Company (LINK) is a premier designer and manufacturer of precision test equipment. We specialize in developing customized solutions for the Automotive, Aviation, Off‑Highway, Rail, and Civil Engineering industries. Headquartered in Plymouth, Michigan, we maintain testing laboratories, manufacturing, and support facilities worldwide.

Location: Dearborn, Michigan

Job Title: HVAC Service Technician, I

Responsible for following and assisting with refrigeration system repairs, installation, and maintenance. Also responsible for customer interaction and communication with the field supervisor and the administrative staff.

Main Responsibilities

• Assist with the coordination of refrigeration system repairs, installation, maintenance, and updates.
• Assist the HVAC Manufacturing Business Unit engineers and Sales departments as required.
• Maintain accurate records of all maintenance and repair work.
• Work closely with other team members and departments to ensure all refrigeration needs are met.
• Must have a basic understanding of industrial refrigeration systems, electrical controls, and be proficient in AC/DC, wiring, calibration, and pneumatics.
• Assist with AC/DC, electrical troubleshooting, pneumatics, wiring, calibration, cooling, and electrical controls.
• Proven knowledge of refrigeration systems and their components.
• Assist in troubleshooting complex refrigeration issues.
• Ensure all work is carried out in accordance with Company Policies and Safety Standards.
• Ensure work is performed in a safe manner using all available safety equipment.
• All other related duties as assigned.
• Possess mental faculties consistent with performing the minimum requirements of the job.
• Adhere and perform all duties aligned with the core values of the LINK Group organization: Can‑Do Attitude, Courage, Commitment, Humility and Accountability.

Qualifications

• HVAC Certification or License preferred.
• Minimum of 2 years of technical service experience.
• High School Diploma or equivalent.

Knowledge, Skills & Abilities

• Strong customer orientation.
• Ability to learn about new products and features.
• Ability to work well in a team.
• High attention to detail for customer satisfaction.
• Keep up with new techniques and technologies in the field.
• Strong oral, written and interpersonal communication skills.
• Strong organizational, analytical, and problem‑solving skills.
• Basic knowledge of Microsoft Office applications and computer‑based file structures.
• Ability to use a computer.

Physical Requirements

• This position is located in a testing environment and will involve hands‑on work. Physical activity will include lifting (up to 50lb), bending, stooping, crouching, reaching, hand‑eye coordination, manual dexterity or standing for long periods.
• Ability to speak verbally, and read in English.
• Ability to see with corrective lenses.
• Ability to hear.
• Ability to walk.
• Ability to travel up to 60% domestically.
• Able to work overtime, evenings and/or weekends as required.

Hazards

• Normal hazards related to working in an office environment, manufacturing, and testing environment.
• Normal hazards related to road and air travel.

LINK is an Equal Employment Opportunity Employer Minority/Female/Veteran/Disabled. VEVRRA Federal Contractor. LINK is an E‑Verify employer.

Accessibility for Applicants with Disabilities: If you need a reasonable accommodation for the online application process due to a disability please call 1‑734‑453‑0800. Provide your contact information and details about the posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process will be returned.