HVAC Service Technician - Grand Rapids

A-1 Mechanical; Grand Rapids (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading HVAC company is seeking a dedicated HVAC Service Technician for evaluations and repairs of HVAC systems. The successful candidate will hold EPA Certification and embody strong communication skills, ensuring positive interactions with homeowners and maintaining high-quality standards in service.

Qualifications

• Possession of EPA Certification is required.
• Ability to lift items weighing up to 80 lbs safely.
• Must be self-motivated with strong problem-solving skills.

Responsibilities

• Evaluate and repair HVAC systems, ensuring customer satisfaction.
• Communicate effectively with homeowners and team members.
• Maintain professional appearance and company vehicle.

Skills

Verbal communication

Written communication

Problem solving

Customer service

Mechanical aptitude

Education

High School Diploma or GED

EPA Certification

Job description

HVAC Service Technician

The HVAC Service Technician is responsible for, safely and neatly, evaluating and repairing existing HVAC equipment, while leaving a positive impression on the homeowner.

The various tasks, duties and responsibilities commonly carried out by HVAC Service Technician are highlighted below:

• Perform thorough evaluations of existing HVAC equipment, not only to figure out why it is not working, but to also look for future issues.
• Decide whether it is better to repair or replace equipment and confidently relay information to homeowners.
• Read and understand wiring diagrams and technical manuals.
• Properly use many different meters, gauges and tools in order to effectively evaluate the status of equipment.
• Safely and neatly remove faulty parts and reinstall new parts without damage to other parts of the system.
• Perform repairs of copper refrigerant lines to air conditioning units, including brazing and soldering.
• Use problem solving skills and make adaptions in order to repair equipment.
• Determine the right material needed to complete repairs.
• Keep track of parts on company vans and restock as needed.
• Maintain company vehicle appearance.
• Properly relay information via phone to other technicians, supervisors or manufacturer representatives, in order to collaborate on solutions.
• Communicate with homeowner and be able to explain issues in a manner they can understand.
• Be willing to do whatever it takes to ensure homeowner comfort by the end of the day
• Provide necessary support to other team members to be able to complete tasks on time.
• Create and maintain cordial and collaborative working relationships with superiors, co-workers, and homeowners.
• Ensure all paperwork needed for each day is accurately filled out.
• Collect payment and return to office in a responsible manner.
• Maintain a clean, presentable appearance at all times.
• Take pride in a high-quality evaluation and repair.
• Stay up to date on the latest innovations in the industry and maintain EPA and NATE Certifications.

Skills and abilities company is looking for in a desirable candidate:

• Possession of a High School Diploma or GED or equivalent.
• EPA Certification.
• Poses effective verbal and written communication skills.
• Excellent problem-solving and customer service skills.
• Honest and dependable personality.
• Strong mechanical aptitude.
• Self-motivated individual with strong ability to follow instructions and work alone, as well as work effectively within a team.
• Ability to display professional company image.
• Poses a valid driver's license with a good driving record.
• Ability to pass a physical, drug screening and back ground check.
• Ability to lift items weighing up to 80 lbs safely.
• Must not be objectionable to working in harsh conditions (cold, heat, rain, etc).
• Ability to work weekends, late nights and overtime.
• Physically fit with the ability to climb, stoop, balance, crouch, crawl, and kneel continually.